Mattress Firm North Crest Shopping Center 9711 Northlake Centre Parkway, Charlotte, NC 28216

"Nolan was very helpful finding me a mattress option that was within my budget and what I was looking for. Will be recommending to friends when they’re ready to mattress shop."

"I had an excellent experience with Noah at Nothcrest Shopping Center. He represented the personification of excellent customer service. I placed an on-line order which did not meet my expectations. I called the local store and had the pleasure of speaking with Noah, a true sleep expert, with a wealth of knowledge and not a pushy salesman. I shared with him my frustrations and disappointment. He invited me to come in the store's showroom. A bad experience was turnrd into an amazing shopping experience and a sale saved. He first apologized very professionally eith sincerity. He asked questions to get an understanding of my sleep need before recommending a mattress. He found a mattress that meet and exceeded my expectations. It costed a little more, however, well worth it. Noah took ownership of a problem that was not related to his store and turned it into a happy resolution. What an amazing experience, all because of him."

"Noah was welcoming and very personable. For me is why we chose to not go any other spot to shop for a mattress. He also was very knowledgeable on everything in the store and answered all our questions! Great experience!!"

"Leonardo was extremely helpful and knowledgeable. I am glad I stopped by their store today. Already was aware of the type of mattress that I wanted so he showed me the one I was interested in which really didn’t like how it felt. He showed me several in the same category and let me choose the one I liked best. Was not pushy or just interested in a commission he wanted to make sure I had the perfect mattress. Thanks for the help Leo!!"

"Noah and Nolan are phenomenal. I ordered my mattress online(which I don’t recommend) and the whole thing was frustrating. It was impossible to get anyone from the “online side” to respond. Noah and Nolan were able to answer my questions and schedule my mattress for delivery…my mattress had been on back order and no one let me know. These guys were able to accomplish what the online service could not-they made the customer happy. These guys deserve raises!"