American Freight - Appliance, Furniture, Mattress

"After going to every single discount furniture in Charlotte.. I came back here twice.. Jamal was the best. He was super patient with me.. I’m the most indecisive person ever. He coordinated a multi stop pickup & drop off and checked on me after delivery.. all within 48 hours. It’s safe to say we’re locked in for life. See you next month for the bedrooms!"

"We had the best experience with Jamal. He was very knowledgeable about the appliances we were looking at. He gave us space to look while checking in to make sure we didn’t have questions. I will be coming back to see him for sure."

"After a lot of research for a new mattress that was extra firm for my back and was within my budget, I ended up at American Freight. Jamal was so helpful and listened to what I needed and respected my price point. I purchased the premier extra firm hybrid mattress. Jamal made some calls and was able to get it delivered the next day because he heard me say I was desperate to be able to sleep again without my back hurting. He even called the next day to give me updates on my delivery. The delivery team was timely and efficient. Unfortunately the delivery feee does not include hauling away the old mattress. Other than that everything about the process was very positive. I have only slept one night on my new mattress. it is definitely extra firm and i slept great on my back but was not comfortable when i rotated onto my side. the good news is that my back was pain free when i woke up. i may need a thin quilted mattress cover but hopefully i will sleep better as i adjust. I will give a full review on the mattress down the road but wanted to rate my shopping experience because it really was great overall!"

"Our fridge shorted in lovely July. So we needed to get a fridge asap. Trevor (the salesman) greeted us as we were approaching the fridge section. We told him what we were looking for and he assisted us as we searched through the large selection, limited it down to 2 choices, and then went back and forth on the features and deciding between adding the 3 or 5 year warranty options. Unbeknownst to me, this was at least a 2 hour event. Throughout it all, Trevor was friendly, helpful and since he was new, quick to get manager involvement. They delivered it 2 days later. Best of all, for less than the sales price at other places, we purchased it at a price that included delivery fees, a 5 year warranty, and sales tax. You can't beat that."