Kirkland's Home 13540 Hoover Creek Boulevard, Charlotte, NC 28273

"Worse place to come specially manager got so much attitude. Her behavior is very rudely and can’t stand this place. I highly recommend stay away from this store and specially manager."

"Love this store. I went to one in Charlotte NC while visiting. I live in Michigan & the closest Kirkland's is about an hour & a half from where I live. I did some Christmas shopping while there!"

"It happened today i.e. on June 7th, 2023 around 6:50 pm. My husband was there to buy the painting and the lady at the counter was so rude. She was continuously saying that they are getting closed and when my husband selected painting within a minute after she said that and went at the counter to pay for it, he asked her to wrap it in a bubble wrap as it was raining heavily outside. She said very rudely that she can’t do it and didn’t sell it. That painting was a big one around $60. It’s not that he was asking something small to wrap. Very much disappointed. I wish there should be zero star options to give."

"I will no longer be shopping here. My wife and I recently moved to Fort Mill SC from Wisconsin, because of the people and the work life balance in the south. While my wife was picking out decorations for our new home here, I received a phone call from one of our children still in WI, I sat down on a bench to talk to him. Within 1 minute a worker approached me and asked me if I was buying the piece, when I responded no she looked at me and said, "Well up then!" The customer she was helping was also appalled and looked at me and apologized, yes, the customer apologized! This retailer cares nothing about your experience, if they did they would train their employees better. I immediately asked my wife to leave, we then spent over $500 at Hobby Lobby and Homegoods. Please visit retailers that care about the customer experience. Read the reviews! every negative review revolves around the staff, Kirkland's it is time to take a look at this location and your employees!"

"As soon as you walk in it sideways smells so nice and calming. Kirklands usually has really nice and helpful staff. They have very decent home furnishings at reasonable prices and always have sales."