The Bistro - Eat. Drink. Connect.® 141 Furrow Way, Alcoa, TN 37701

"After an hour and a half after ordering the bistro burger and side of salad, I asked if we were forgotten. I was assured we weren't forgotten and they were just really busy. I looked out at the 3 other tables besides ours that were taken, and said "ok." Soon after, she came out and asked what we ordered again. Clearly, we were forgotten. She was running the front, and cooking in the back. 1 person for the whole restaurant. Nice one, Marriott... For a $15 dollar burger, I assumed I was gonna be in for a treat especially after I was recommended to have a really good burger here by the front desk of the hotel. I watched her hustle around and grab a frozen patty out of the freezer behind the counter and take it to the back to cook, I presume. 10-15 minutes later we got our food. My friend got his burger and fries, I got... just a salad? Where's my burger? She apologized and took the salad, which looked good actually, back. Another 10 minutes or so she came back with my burger and side salad. The burger had no lettuce or tomato despite her describing it as having those things when I originally ordered, and had no real flavor to speak of. Below the average of frozen burgers, let alone a real hamburger. And the side salad was literally about 2 tablespoons worth of what seemed to be diced tomatoes from a can and low quality leaves. This was all paid for up front, by the way. Smart of them. I forced the whole thing down, my buddy couldn't get passed half of his. I ended up with the runs not long after getting back to my room. To top it off, she started bringing out burgers for some of the other tables and there was lettuce and tomatoes on theirs!!! Avoid this place, walk over to the Ruby Tuesdays. You'll be glad."

"Cane down to get a cup of coffee. They advertise they close at 9:30 am but at 8:50, the bistro was closed and I couldn't get a cup of Starbucks coffee. I have stayed at much cheaper hotels, and had a full free breakfast, I expected a bit more from Marriott."

"Enjoy your 14$ powdered eggs!"

"For hotel dining, they do a nice job, friendly comfortable, good food."