Aéropostale 1480 Concord Parkway North, Concord, NC 28025

"I've been coming here for 20 + years. The staff are incredibly rude. I thought it's just some employees, know I'm certain it's a management problem and every employee is just inconveniently rude. It's not worth it. Go somewhere else."

"Horrible customer service! The employees (too many for the number of customers in the store) are loud, immature and unprofessional. Will not be back. Try American Eagle instead!"

"I have given this store several opportunities but every time I go in to shop the employees are always incredibly unprofessional, don’t acknowledge anyone in our party and act like we are interrupting their party. Today 2 out of the 3 workers were all over each other, I assume they are a couple while the over was bent over the counter going through her phone. We always have to approach them to get a fitting room and even then they act like they can’t be bothered. I refuse to spend my money in a place that continues to decline in customer service. There are too many other shops where the employees get it right."

"I came here with my friend just a few minutes ago and the manager was exceptionally nice to me and my friend. While there was this one worker who made this experience anything but enjoyable. I waited outside of the fitting room for my friend for around 10 mins and I stood there on my phone as I wasn’t purchasing anything myself. The woman then proceeded to repeatedly say “Hey” towards my direction. At this I ignored her because it was a group of employees talking nearby. Then she proceeded to keep staring at me outside of the fitting room and walking around me repeatedly. Then she asked “Do you need help finding anything?” I didn’t know I looked so suspicious waiting on my friend literally outside of the fitting room she was in and talking to her. I won’t be coming back here."

"I came here about a week ago and it used to be one of my favorite stores to shop for my daughter. I am very upset with how they are handling covid protocols. We have a state mask mandate and their employees have them under their chins. As a health care worker, I am disgusted. The girl who checked me out, Sami, was extremely rude and the fact that she could not pull her mask up infuriated me. I will no longer be returning to this location and neither will my friends."