GUESS Factory

"Unfortunately we had a bad experience and will never be returning. They basically insisted my daughter stole one of there wallets without saying she stole it. Asked me if she had a wallet in her purse, I was completely confused whole doing this because I know my child wouldn't steal but I guess they thought otherwise. Customer service was great even while asking about her stealing lol, inventory was amazing as well. We won't be going back but luckily there's are other locations."

"Opened late, after 11:04. Staff looked like they just rolled out of bed. Manager had an attitude when ringing up. Disgusting. Find another job or quit if you don’t want to work. Terrible."

"Perfect my exquisitely simplistic style of dress...best fit, quality material...wide variety and great promotions. High class casual wear. Beautiful, helpful staff."

"The Manager or Supervisor Valerie has one of the worlds most disgusting auroras of energy! I simply picked up a shirt that was on a rack with identical LongSleeveButtonUps marked an additional 30% Off. As I tried to confirm that with the cashier at the register Valerie must’ve over heard me or either via the walkie. Either way her energy within her response to the cashier via the walkie as she was standing directly next to her was rude ash as if she was upset I asked or something. It was weird….if you don’t like your job just quit because either way i bought the shirt! Go release some of that stress and passive aggression ASAP!!"

"THIS REVIEW WAS SUPPOSED TO BE FOR THE CAROLINA OUTLET MALL STORE!!! Posted here by accident. OUTSTANDING SERVICE! One of THE BEST shopping experiences my daughter and I have had. All staff very attentive and helpful from the manager, Kelvin, on down! This is my new favorite store and if there’s a better location I need to experience that. Quality stylish clothing + Quality customer service = A loyal customer!"