Tru by Hilton Norfolk Airport

"During my stay at the hotel, I unfortunately experienced a highly distressing incident. My car was broken into, which left me feeling extremely unsafe and violated. This incident has left a lasting negative impression on my overall experience at the hotel. As a result, I cannot in good conscience recommend this establishment to anyone else, and I will definitely not be staying there again. It is crucial for hotels to prioritize the safety and security of their guests, and this unfortunate incident highlights a significant failure in that regard."

"I truly enjoyed staying here. Stayed for 3 nights and slept amazing! Our shower pressure was low, and the water was not that hot the first night. We let the front desk know, and the next shower was perfect!! Everyone was extremely nice, and the hotel was very clean. I would definitely stay here again!"

"Staff is capable and pleasant. We are Hampton Inn regulars so this was new to us. Very clean, lobby inviting with varying gathering spots and seating for smaller or larger groups to sit and chat, billiards table in lobby attracted the young people, though they weren't loud but it was usually in use. Rooms have modern design, no closet, instead hooks on wall and an open rod with hangers for your clothes (above the mini-fridge). No carpets so room feels clean and fresh, plenty of lights. Excellent light-blocking window shades. Room with 2 beds is smaller than a similar Hampton Inn room would be, so bench for luggage is a bit narrower than we're used to, had to put my larger suitcase on the floor. And we bumped into each other a bit more because of narrower passage at foot of beds. Beds very comfortable, though platforms they're on are a bit hard on shins if you bump into them. Desk is movable though not very large. Plenty of plugs and usb ports for charging needs. Nice touch is a personalized welcome message on your TV. Decor is fresh and clean though the supposedly non-waste shampoo, conditioner, hand soap bottles that hang on wall were completely un-useable because they needed such a hard squeeze to get anything out of them, that we never succeeded. These need to be rethought. Glad we had brought our own soap and shampoos etc. A very good location for an overnight stay at a reasonable cost."

"We will be looking for this Hotel brand in the future. Good, clean rooms. The TV welcomes you by name when you come in. No dirty carpet. Shower stall, no yucky bathtub. Lobby is mostly welcoming, free pool table, games, comfy seating (but some chairs need cleaning). Good continental breakfast, gym."

"Stayed here for 1 night while on a short business trip. Had a surprisingly pleasant stay. Spacious room, with extra towels in place, very clean. I especially liked the modern interior concept , which replaced the bulky closet with on the wall hooks and open concept closet idea. Didn’t get to try their breakfast. So cannot comment on it. There is ample parking space around hotel. It is definitely a good value hotel to stay."