Ruffin & Payne Inc

"Do Not buy anything from this small business. They don’t accept returns and will not be of much help if your contractor makes a mistake with door measurements. Definitely don’t recommend. Go to Lowes or Home Depot for door purchases or service."

"Worked there for the better part of a year. The management and higher ups are very open minded when it comes to employment. Which is a good thing. They'll take a chance and give anybody whose willing to work a job."

"Disappointed with the service. Only two guys at the front desk, with at least 3 of us waiting, while other employees were milling around, drinking coffee and staring at those of us who stood in line no less than 25 minutes . . . Then, when I finally got some help, and asked for pricing on a specific style of door moulding, I was told they would have to call the company who produced it to find out. I didn't want the poor blokes behind me waiting any longer, and had already decided that if I couldn't get any faster service and expertise than that anyway, I wasn't going to pursue purchasing - so I left. There was no acknowledgement from anyone upon entering initially, and I could overhear someone answering the phone saying that "all sales people" were busy and would have to call back later. It was very disappointing, as I had just come from another lumber supplier whose office was very busy - but they greeted me upon entering; and then helped me ASAP in choosing the moulding - and then they were able to quote me a price - and gave me a booklet of moulding styles, and printed out the quote. Ruffin and Payne is either understaffed, untrained in customer service, or both."

"Ruffin & Payne was a pleasure to work with and I will continue to use their services. The staff was very friendly and knowledgeable. I needed an order at the last minute and their staff greeted me with open arms and made sure I got what I needed. Their prices are reasonable and the product was exactly what I was looking for. I can't express again how pleased I was with their services. Keep up the good work!"