Ferguson Plumbing Supply

"Terrible customer service. It's impossible to get someone on the phone-they put you on hold for 10 minutes then transfer the call then no on ever picks up and if they do it goes to voicemail. Then they don't get back to you after all that time. Incorrect parts are send, packages are left on the sidewalk in the rain, and they could care less. Awful customer service!!"

"Terrible products! We built our home 2 years ago & got all of our fixtures through them since that's who the builder used. Our black faucets are all peeling & showing the metal below. I was attempting to clean the sink this morning & the black completely came off the drain. As if that isn't bad enough, they are way higher than anywhere around, so that in combination with the poor quality is a double whammy. Now we are going to have to spend money on new faucets (not at Ferguson), not ones like this, that should last a very long time... Not two years!!! ***In response to your response... As we stated in the review, all of our plumbing was purchased from your store on Ackley & are only 2 years old. They should not look like this!!!"

"I deal with them alot but always friendly and quick"

"Yikesss. Been at the counter now for 16 minutes. No one in front of me. Three people behind me. The one employee who helped the guy who was in front of me 17 minutes ago just left after that and didnt say anything to anyone. 18 minutes now its 5:01. They close at 5… customers frustrated. Disappointing."

"This is my first experience with ferguson. I went into the showroom, the price listed for the toilet i needed was $349.00. I called the next day to order and they told me the price was $384.00 and they wouldnt honor the showroom price."