Batteries Plus 9422 West Broad Street, Richmond, VA 23294

"I went to the store to try to replace a rechargeable battery for my very old ophthalmoscope. Austin waited on me and was very nice and friendly. Even though Batteries Plus did not carry this battery, Austin took the time to look up phone numbers for medical supply places in Richmond that would carry the battery. Excellent Customer Service!"

"After replacing my mother’s key fob battery for her car with a bad battery Steven was very rude and even accused her of lying and saying they never sold her that battery. He said she was being dishonest. When this is the only location that she ever goes for her batteries. Needless to say we won’t be back here for this type of poor customer service. Perhaps if he was on the floor more than he is in the back room he could remember a face from a couple weeks prior."

"This is the second time I've been to this location and they are the coldest, rudest staff I've EVER experienced! After standing in front of the guy on his computer at the front counter for a couple minutes without his ever looking or saying a word to me, another person can in and got the very same treatment. No acknowledgement we were standing right there in front of him and without anyone else in the store he never even looked up!!! I finally left and still he didn't bother to say anything! JUST PLAIN RUDE staff at this location."

"Joe was incredibly knowledgeable and helpful. He walked me through creating a business account and helped me find the exact thing I needed from the inventory. I am very impressed with the customer service and follow up with the business account. We will absolutely be going to this location for all our battery needs."

"Batteries plus is the consummate business of good manners, good service, and great products. When you can’t find a particular battery, etc. Batteries plus is the place to go. Don’t even bother with other companies because this company will keep you in tiptop shape forever."