O'Reilly Auto Parts 7701 Brook Road, Richmond, VA 23227

"This has been my O’Reilly’s of choice since moving to the area in 2022. I have an older vehicle and luckily they’ve always had what I needed plus more. When they don’t, they give me reasonable quotes for the product(s) at another location nearby. Just recently my car was having some trouble. The gentlemen, all three on duty that night (I’m sad I can’t recall all their names), helped me change my spark plugs, wires AND replace my battery. Their attention and patience was most appreciated. Not only did they help me find the right replacement parts but because I was interested in learned they showed me step by step how to get it done. SHOUTOUT TO YOU ALL & THANK YOU GREATLY!"

"The gentleman that helped me was above costumer service. I was pleased with all there help. Thank you for your help. I recommend this store."

"I have been using O'Reilly's across the U.S. for years. This is the most understocked store I have been in and after asking the employees for help finding some items, they straight up ignored me. I will continue to use O'Reillys as I know what my experience usually is, just not this one."

"Shout out to Jameson! His attention to detail and customer service turned a frustrating rainy day into a great day. Vehicle had a hard time turning over that morning. Prayed it was the battery and not the charging system. Jameson's diag determined it was the 7 year old battery. Plan was to replace battery once I got home. Attempted to leave parking lot after purchase, and she wouldn't turn over at all. Jameson replacement battery in the rain with no hesitation. Thank you!"

"Received perfect customer service from Henry. Even changed my wipers outside in the pouring rain.Professional and knowledgeable.Just the way it is supposed to be. Thank you so much."