Pep Boys

"I brought my car in without an appointment and they changed the battery and caught the fact that the dealership had left a brake bleeder cap undone so I'd lost most of my brake fluid since the dealership had changed it 3 days ago. I'm so grateful for their thoroghness."

"Brought my car in at Store#0088 November 2023 for service and the INSIDE of my Glove Compartment was damaged in the process of changing out one of my Air Filters. Now this damage could have been concealed and I would have NEVER known until a much later time because I very seldom go into my Glove Compartment on a regular. Janie was so apologetic and HONEST about what had happened and agreed to fix completely at No Cost to me for my inconvenience. Janie continued to keep me informed of the ordering progress of a new glove compartment for my Q50 Infiniti. On January 23, 2024, Janie called me to inform me that my Glove Compartment was in and immediately set up an appointment for the next day January 24, 2024! She has always been top NOTCHED with previous service and my go to STORE for service on my Q50 Infiniti…Thank you for having her as your Assistant Manager!"

"This was my first time coming here and I’m glad I did! Fast and friendly service! Emmanuel was a big help in getting my car in and out for an alignment and getting me a good price! Thank you so much!"

"My Appointment at 11am was for a repair to a flat tire (if they could not fit no one in at this time they should have rejected appointment) These guys didn’t even know if they could repair a flat tire but accepted it as if they could because it was a nail, small leak turns out and I quote “the hole was so big they could not patch it” then tried to tell me there was no way for them to know and I had to buy a new tire at $212 for my Jeep here at 12:43pm then told me they can’t put my spare donut re on but after I refused to buy a tire and asked for my previous tire they (the boss and customer service rep) then all of sudden could put my spare donut tire on after waiting very long growing very frustrated and the black lady with blonde extensions at customer service stated the wait would be 20min then 20 more min to work on once they found the nail. I am here 2 hours later now still waiting. Avoid his and her lies she’s rude i just watched another woman come in and out in a matter of 60 seconds because of the attitude and avoid his upsell he’s always either exaggerating or overly pushy either they can do it or they can’ Don’t be Manipulated do research before you go in They’re competition is way more legit, honest, upfront and the quality my account here is done I rather spend the money somewhere else."