The Home Depot

"I ordered some planks online, but the delivery is taking longer than expected. They should prioritize customer satisfaction."

"I had a terrible time trying to get my order for roofing materials set up UNTIL I WAS LUCKY ENOUGH TO HAVE Emmit Spraggins at the short pump store say how can I help you He was beyond great fixed everything and it was a challenge Smiled thro it sorted out all my issues even followed up twice after I had paid and gone to make sure all was well what a star would employ him in a heart beat if I needed customer service knowledgeable willing to work thro issues until a resolution that is to the customers satisfaction is found a huge WELL DONE thank you"

"Went for tempered hardboard (aka Masonite). First clerk said it's not made anymore. Second one said he's new and doesn't know where things are, but wants to learn. Showed him a picture and he took us right to it. Would have given 1 star (first clerk) but averaged that with the second clerk."

"Purchased a Bosch dishwasher here. The sales person, Shei, was helpful, cheerful and professional and helped make the experience easy. A previous customer made a special effort to thank her while we were there, which was wonderful to see. Coordination for delivery, installation and removal of the old dishwasher was flawless, unlike previous experiences at Lowes. The delivery and installation team was fast, efficient and careful. All in all a great experience and recommended without reservation."

"Set a reservation for a truck, had an exact time we had to move. Show up and they tell us they don’t have a truck. Why couldn’t someone call and tell us. Now we have to scramble to hit our move in window. Thanks Home Depot, you suck. It’s Lowes from now on"