Sheehy Ford Lincoln of Richmond Service & Parts Department

"My most recent purchase was the most prepared and straightforward car buying experience I have had. Sandy had everything prepared and ready. Sheehy dealership also was willing to manage some things from the order I expected to be taken away. I was very pleased with the entire experience."

"Finally got my Maverick in for the recall after months of getting the run around. After I picked my truck up I noticed the dash was lop sided, the speaker covers were bowing and the passenger side seal was hanging loose. I immediately took the truck back and they fixed it but left scuff marks on both sides of my dash. They never apologized for the inconvenience either. Sheehy has the worst service I have ever seen. I would not use them but I purchased the VIP club membership with the truck. Pictures don’t do it justice."

"It was an excellent experience getting our dream car. 2024 Mustang GT Premium. Kudos to Mr. Rex walking us through from the day one we signed and delivering the car. Rex kept us updating the status and it was very smooth on delivery day that includes the finance paperwork. I would definitely recommend Sheehy Ford-Richmond"

"This was the best experience I’ve had purchasing a vehicle. Kevin and Mike listen to my requests and exceeded my expectations. Sheehy Ford gave me a first class service experience when purchasing a new vehicle."

"Mike is the MAN!!! I was speaking with several Ford dealers and Mike was the only Sales Consultant to respond quickly, professionally, and answer my questions without hesitation. He took his time showing me the vehicle and on the test drive. Dino was friendly, professional, and genuinely happy to help me with my purchase as well. Niki in finance was fantastic! She took the time to explain the paperwork as well as show me the different options to protect my vehicle and make my ownership experience worry free! I could not be happier with the customer service I received as well as the follow up to make sure I am loving my truck!"