Starbucks,

7805 Timberlake Road, Lynchburg, VA 24502

"Went in there around 1 the rudest customer service experience of my life. honestly needs better employees, no greeting that’s fine but unnecessary rude behavior that’s awful to be honest. I understand that food service is difficult. But still it’s no reason they should be this rude honestly went here twice both times disappointed"

"Never been disappointed with Starbucks hot coffee drinks. Minor missteps are quickly fixed."

"I have never felt like more of an inconvenience to a barista- the rudest customer experience of my life. Throwing stuff behind the bar in anger made me very uncomfortable and honestly needs to be fired. You just never know what a person is going through… and I am paying $14 for drinks. I understand that food service is difficult. I am a manager at a coffee shop. if she were paying that much money for drinks I know she would want her drinks to be made and she would want to be treated well as a customer."

"Came in on Sunday 9-17-23 before 12am, there was a dark haired woman working, she had the personality of a rock, didn't speak just stood staring at you. Order was wrong, plus no cold foam as requested but due to her demeanor I wouldn't go back. Normally the barista's are sweet, friendly and smile, I love this Starbucks but will not order when she is there."

"I frequent this Kroger located Starbucks because it’s close to where I live as well as I don’t want to travel down busy Wards Road. But the employees here are always nice and very quick. I love it! Only thing I would add is if you are someone who eats at Starbucks be aware of the limit of items they may have on hand because even today they were out of a number of items. I don’t eat at Starbucks like that so that’s why it didn’t affect my rating."