Starbucks,

19399 Forest Road, Lynchburg, VA 24502

"I've never had an issue with starbucks but I'm giving this one four stars because of their horrible parking lot. It's terribly small for the amount of traffic and their drive through is very confusing."

"My drink was delicious and the staff was nice but this location is always so cold on the inside."

"The staff tonight were professional and very caring! I had an enjoyable experience!"

"How the mighty have fallen. I worked for Starbucks for 4 years, and was a customer for much longer than that and was disheartened at how badly the staff is trained at this location. I went to this store to pick up a mobile order on 12/20, I was the only person in line in store. Stood there for 5 minutes trying to be polite and patient while the staff fulfilled drive-through orders. Not one staff member made eye contact, said hello, or made any gesture that acknowledged my existence in that time. I worked at Starbucks, I understand dealing with a drive-through rush, but at least take 3 seconds to be polite and courteous and let the customer know you will be with them in just a moment. When I was finally served to pick up my order the staff member was rude with an attitude despite my being very polite and patient. After all this I later got to my destination and my order was wrong. I would never give money to this location again. Please train your staff better so they do not sully the Starbucks brand."

"Great location! The employees here are always super nice. And they wrote happy birthday on my drink when I got my free drink for my birthday!!!!"