Hawthorne Commons 205 Highland Avenue, Salem, MA 01970

"Hi Dan Wilson. I’m trying to talk to a manager to resolve my issue at the Hawthorne apartment in Salem ma. Could you please contact us. We are from apt. 3207. It’s been b Very hard to talk to the office. I don’t want to come there anymore. James don’t seem to care. Even your contact information he gave me wrong. I already send you 2 email that bas been returned. I need to speak to a manager at this property. To resolve many issues that has been going on for months. No one send me any email to resolve it.. Very hard to deal with people at This community."

"Bug infestation, rats near garbage. Had to move because I have kids. Not worth $3,000 a month for a box sized apartment. Police are here almost every other night due to drunk neighbors or people causing problems but leasing would never know because its always after they leave the office. The complex allowed anyone to move in and that was the issue. It used to be quiet with none of these issues until they hired new leasers. Sad."

"Me and my family been living here for almost 3 years now. I really like how convenient everything for me. Like groceries stores are walking distance and park and beaches are like 15 mins away. Plus I don't have to stress myself if I can find a parking when I come back. There's always a parking available. I have little ones with me so I have an easy life worry free staying in this location."

"Some of these reviews are definitely made by management and it’s obvious. I have seen many people move in, then within weeks they’re moving out. The complex is extremely expensive with nothing included making it twice the expense I had to move out. The apartments are poorly built. A friend of mine was able to easily notice there is no insulation in the units, so during the winter you turn the heat down you’ll freeze instantly and feel a huge wind draft. It’s as if the units are paper thin and made to have tenants blast their heat causing their utilities to increase. It’s strange no lie. Especially the many others who have give negative reviews saying the same things you’d think they’d change their policies. These people are extremely money hungry individuals and in no way do they work with their tenants. There is only one trash compactor that continuously fills and is never emptied besides about twice a month. Always a delay in picking up the trash which causes rats to roam around the complex. Do yourself the favor and find another place to rent please. The greed here is severe. No cameras so that’s definitely inaccurate, packages will get stolen there is no safe place for your packages and they will be left either outside or in a huge pile with others of which people can easily steal and have. The fees are insane. Nothing good about this place besides the location. Otherwise the units themselves are small and not worth the 3k+ you’ll be paying. Stay safe everyone and I hope my review gives a thorough overview for you to consider elsewhere."

"I can't say enough about Hawthorne Commons as a place to live! The staff is great and very helpful as they go above and beyond to make sure our needs are met! The maintenance staff is top notch with speedy and timely repairs and always with a smile. The grounds are meticulously groomed at least once a week. The units themselves are updated and quiet which I can't say enough about as I have a hearing disability which magnifies sound ten fold! These units were built right! The pool and pool area are incredible and always clean and they even have state of art grills in the pool common area! I guess the only negative would be the gym but only due to it's all size, but they have one!"