Empire Auto World LLC 120 Park Street, Hartford, CT 06106

"The guy with the dreads is very passionate about the work he does and I like that he ensures everything on my car was fixed to be fit to continue driving on the road. One thing is that I got one price cash up front and a totally different price after I applied for a loan to cover my expenses. Wasn't please about that. Feel like it was a bait and switch move on their part."

"When in for a change of ignition and new key it took the 28 days and when I. All thay give me the runaround.worst serves ever and I will complain to the DMV."

"Experience with these people was not good, I suggest anyone who’s planning to do business with them not to, they’re very rude and inconsiderate a rip off. They also charge me entirely too much for something I never fixed."

"TERRIBLE BUSINESS DON’T WASTE YOUR TIME HERE. I WAS TOLD THE SHOP OPENED AT 9 BUT NONE OF THE WORKERS SHOWED UP UNTIL 11. I MADE AN APPT LAST WEEK AND WHEN I CAME IN FOR IT TODAY THE MANAGER TOLD ME HE JUST GOT BACK FROM VACATION AND IS NOT IN THE RIGHT MINDSET OR WEARING THE RIGHT CLOTHES TO DO WORK. VERY UNPROFESSIONAL AND THEY LIVE UP TO HARTFORD’S STANDARDS (not very high)"

"I thought the staff were rude, as soon as I walked in I had a door slammed in my face. I was told the car i was there to look at was sold an hour before I arrived (they had only been open 20 mins). The sales person told me it was probably a good thing the car i wanted wasn't there they thought i should go with this make instead because that's what they drive and prefer. Smh."