Total Fitness Equipment 39 Pavilions Drive, Manchester, CT 06042

"My experience was great and over the phone. I had researched treadmills and dealers. I emailed a few times and John replied almost immediately each time. I. knew what I wanted and he assured me it was a good choice. John called Saturday and I upgraded slightly and ordered over the phone. Contract emailed and returned Sunday. Monday morning I received a call telling me delivery 1:00/1:30. WOW! They arrived promptly at 1:00 and 45 minutes later were gone after assembling , testing, adjusting and instruction. Great service, great product. First use in a few minutes. Not usually a phone order person for something like this but, reviews were spot on concerning John and crew. Look forward to visiting to say thank you in person."

"Although I had pretty much in mind what I was looking for, I found John at Total fitness in Manchester to be much more than helpful. I got to try out four or five different machines each with its own characteristics and he was willing to send me to try others out that he may or may not have on the floor. I was looking for a rower. I found one. The experience was pretty seamless. When my wife returned the next day with me so that we could agree on what worked for both of us, John could not have been more helpful. He directed his attention to her needs and to her need for information. As it happened they had a fully assembled rower at the warehouse. Pick up there was also seamless. Matt who is the warehouse manager was helpful courteous kind."

"Needed to return without a slip. The manager was fine with looking it up. He remembered me from the week prior when I bought. Not a thing wrong with my purchase, other then I found what I bought at home within about 4 days. He also is very knowledgeable! Clean store!"

"Good place to buy exercise equipment. Customer service is good. John is awesome. I bought all my equipment from here. Choice may be limited and a bit pricey but they have good quality ones, that's my personal opinion though."

"I bought an expensive piece of equipment at the Manchester Total Fitness store. There was a problem with the equipment. Total Fitness (especially John) remedied the issue right away. He followed up to be sure everything was satisfactory. I have bought here before and will certainly do do again. They stand behind what they sell."