North Lakes Hotel

"We are staying here right now 19.8. and it saddens me to say because the gentleman on reception is a lovely fellow. But we are in a Garden View Room. See the pics for the view. Also the pic of the Seating Area. Otherwise nice enough."

"I have paid for a Superior Lake view room. What I got was a balcony looking at other buildings. The room is next to the automatic doors so it clicks every time someone goes through. I ordered a meal room service and it was the worst meal I have had in a long time. Fish with slimy skin. Covered by a tomato sauce. Mashed potatoes that are dry crumbly and awful flavour and broccoli that was bitter. Shame as I will be working in the area but won’t be back again."

"I was there for dinner ordered salmon and pasta took over 50 minutes for the meals to arrive. Both males very cold. Salmon overcooked rockhard. Customer service not that bad. The service 1 out of 10, I guess when you get served by young teenagers that’s what to expect no a better service. I would I prefer someone with highly experience in hospitality to work in such a hotel, not a teenager with lack of customer service. I would never order any food ever again. The view is great, very relaxing atmosphere. Cocktails are disgusting. Next time I probably will order a bottle of wine. That’s all they are worth for. But I definitely will have a KFC for dinner before I go and have a glass of wine at this hotel. Otherwise very clean hotel."

"June 2023 i was at the hotel for a function at the north lakes hotel with family and friends. Service was Amazing for this hotel. The hotel is next to Lake Eden and its a beautiful location for photography and a nice walk. Myself and the family Stayed the night in the hotel we got 4 rooms for all of us and my room was pretty spacious and cosy. i had no problems with the room except for the tight bed sheets and the rolling beds, i would have liked the beds if it had no wheels on the bottom. for an Example i went into the connecting room we had, i walk back into my room and the bed is moved and on a weird angle due to the wheels on the bottom. the staff were some of the best I've had in any hotel i have been to. a massive thanks to Kaitlyn who was in charge of making our function run smoothly and thanks to Hayden for being the bartender last night."

"Stayed in a Spa Suite on 2nd floor and was very impressed with the generous size and cleanliness of the Suite. It also had a large balcony that was accessible from both the lounge and bedroom overlooking a lovely lake. The bed and pillows were very comfortable and the hotel was very quiet overnight which was great for a good sleep. Check in was easy and the gentleman on the desk was friendly and helpful. There was ample under cover parking on 3 levels."