United Chemists North Lakes

"My mum had a major dental procedure at the dentist next door and we went in after to had her prescriptions filled. While waiting, blood started running down my mums face and she was trying to ask for a tissue, had difficulty speaking but very clearly needed help. The worker, a Middle Aged/older female just tried to sell her a pack of gauze while she was very panicked and pouring blood out her mouth. Super insensitive and caused my mum to run out very upset and embarrassed and I had to go back in and collect her things/finish paying. It was busy so I just waited but the same worker wouldn’t even look or talk to me - instead a younger woman helped me and somewhat apologised as I did too but just appalled that she wasn’t offered a tissue and instead tried to charge for a pack of something in a moment of urgency and panic."

"Beautiful staff l, always going above and beyond for the community!"

"Do not go there! Worst place on earth. Needs to be closed down. They take forever only to screw up your prescriptions and not give your pbs covered prices. Absolute garbage!"

"I have just been into the chemist I was sold a bottle of Gaviscon for my son with my scrips, wasn’t sure whether it was behind the counter or on the shelf, so I just asked the girl can she get me a bottle of Gaviscon? She did scanned it put it in the bag! I got home and realised she has given me aniseed flavour, so I just took it back to your shop this morning and a very rude young pharmacist! Told me I should’ve looked at the flavour before I bought it. I told him the girl scanned it and just put it in the bag. He said it’s not my problem mate you should have read what you were buying! I then told him the girl didn’t tell me what flavour she put in the bag. She just scanned it with my scrips. I simply wanted to swap flavours for my son.! He said it’s not my problem mate! I am 48 years old. I have never been spoken to by a shop assistant ever like that. It was disgusting.! I walked into Drakes, shaking to have the manager from that store. Agree with me how rude I was just treated.! He needs to be spoken to how dare he speak to a customer like that and call me mate yelling at me! Many thanks for your time"

"Please do a better job at taking allergens seriously. I specified my coeliac disease and sure enough the medication I brought home contained gluten anyway. If I had of taken it I would have ended up in hospital. Staff didn’t seem phased when I brought it back in and explained the situation. Please do better."