Cougar Tire & Auto

"I had unique circumstances with my car issues and they were willing to do a repair they don't normally do. I really appreciated their help, wonderful service and very prompt! I tend to be cautious of auto shop workers but I felt like I could really trust them."

"I had an amazing experience with the owner, Rod, and his staff. We have a company truck that wouldn't start. We were pretty sure it was the alternator. I needed a mechanic that could come to me and scheduled an appointment with them by accident, because they don't usually provide a service to come to you. The owner called to confirm my appointment and I explained my mistake. He asked if I had found someone yet and I hadn't. He told me he would order the part and because I was pretty close to their location, he would send someone out to me SAME DAY! I got text updates throughout the process of when the technician would arrive, when the alternator was replaced, and when the technician was charging the battery. Before they came out, I was sent an estimate to my phone that I accepted before them starting work. They did exactly what they said they would do, communicated often, gave me a super fair price and didn't even charge me to come out to my location, and paying was a breeze with a link sent directly to my phone. I will definitely be using them again and have already told a bunch of people about them. One of the owners of the company I work for arrived at the office when the technician was here working on the truck and said that he was very professional and doing a great job. He said he will definitely use them again as well! They didn't have to do any of the things they did but went above and beyond and got me out of a tight spot. Thanks again, Rod and staff!"

"I recently had the pleasure of visiting Cougar Tire and I must say that my experience exceeded all expectations. The tire mounting and balancing service I received was flawless, and the level of customer service provided was outstanding. The staff were friendly, knowledgeable, and truly went the extra mile to ensure my satisfaction. Not only were they quick and efficient in their work, but they also made sure to address any questions or concerns I had. I highly recommend Cougar Tire to anyone seeking tire-related services. They have won me over as a loyal customer with their exceptional service."

"I'll try to keep this review short, but It might take some words to adequately describe the positive experience I had at Cougar Tire & Auto. First of all I was greeted by amazing staff who went way out of their way to help me fix my tires and figure out what in the world was going on with my vehicle. Beyond that they communicated with me, charged me as little as possible and helped me save money in numerous ways. I was only passing through the area and it was a great luck to be able to happen come to this auto store for my repairs. I highly recommend! 5 stars all the way!"

"Rod and the rest of the staff took extremely good care of me, I had a flat that unfortunately couldn't be patched. They tried absolutely everything going above and beyond. And after the patch still didn't take because the hole was too big they put my spare on for me free of charge. Their prices were very reasonable and I could tell they were focused on customer experience. Don't take your car anywhere else!"