M&M Automotive

"Was referred to this place from a local body shop. They screwed up when I setup appointment times on two different occasions with wrong times and wrong days. Then they went on to blame it on something and/or someone else. I was just trying to get my trucks bed lined. Pretty sad that something so simple and easy can’t even be done correctly. Very poor customer service. Glad I went elsewhere."

"Kristy and Collin at M&M Automotive provided excellent customer service. I went to M&M to have a leveling kit installed on my 2022 Tundra. I met Kristy fist, super friendly, professional and very knowledgeable. I met Collin next, who is truly a truck guru, and knows more about off road equipment than I do. Once a agin super friendly and professional. M&M went the extra mile to dial my truck in the way I wanted it. I cant say enough about the staff. I will continue to do business with M&M. Thanks again!"

"So disappointed in the job they did putting on my PPF clear bra. When I set up the appointment the day I purchased my new car they said if there were any chips that they’d touch them up before application. I just picked up my car a couple of hours ago and they applied the film over a couple of small chips, and handed my car over to me filthy. It seems like a courtesy wash would have been included in the price. This was a very expensive mistake."

"Mike and his team do some amazing work they are always my first stop when I get a new car. They put Tint on my Lexus and they also were able to get some new tires put on it. Like all good things in life it’s definitely worth the wait for quality work thanks aging your guys did an fantastic job."

"Dropped off truck to have Toytec/Radflo 2.5" ultimate adjustable coilover lift installed. Coilovers were replacing a more economical Fat Bob's Garage coilover lift that was set to 3" of lift. I was very clear that I wanted to replace the old lift and maintain the same height. I also had them install Toytec Boss rear shocks with reservoirs. Coilovers were not height adjusted at all after being installed. My front end was noticeably lower than before leaving my truck with this shop. My alignment was off and I suspect that a proper alignment was never done. There was a lot of play in my steering wheel when there hadn't been before, and the truck would wander if I took my hands off the wheel. Additionally, if I hit a bump the steering wheel would jerk back and forth where it didn't before. Expressed all of these concerns when I brought the vehicle back for retorquing - was told there was no issue and it felt good to the technician. They had the vehicle for all of 15 minutes before giving it back to me - hardly enough time to check what I was saying out, but it was late on a Friday and I'm sure they were excited for their weekends. I called the shop multiple times in an attempt to speak with the manager, Mike Espinoza. Every time I was told that he was busy but would call me back later. Before today I called a week ago and was told I would receive a call by noon that day - that call never came. This morning I called again and they told me Mike was busy but would call me back "in awhile." After 2 hours he hadn't called and I called again, was told he would return my call. He did finally return my call but didn't offer much of a resolution, said he would call me back tomorrow. In the mean time I took my truck to my normal shop as I had the day off and could make it up to Layton to go to Fat Bob's Garage. My front coilovers had not been adjusted at all, other than the left side that I adjusted to level the stance. Both sides were over 1" lower than they should have been. The rear shocks were not nitrogen charged like they should have been. I paid $189.12 to Fat Bob's to adjust the coilovers and properly align my truck. I paid $30 to Jack It in WVC to charge my shocks to 175PSI of N2. I feel that M&M should recoup my additional out of pocket costs as these items should have been handled in their shop - I understand that mistakes happen, but the inability or unwillingness to resolve these problems when I reached out to them is where they really dropped the ball. My truck looks, feels, and drives SO MUCH BETTER after going to a very capable 4x4 shop. I highly recommend Fat Bob's Garage and Jack It. I would never trust any serious work to M&M again. 1st pic shows lift after M&M 2nd pic shows lift after fixed by FBG 3 and 4 show difference in rear height - this is normal to a degree but was accentuated by the unlevel fronts. The front was as follows before I adjusted it: Driver front: 38" Passenger front: 39.25" Driver rear: 40.125" Passenger rear: 41.625" The driver side is heaver and therefor the coilover on that side needs to be pre-loaded a bit more than the other side to provide a level stance. This is very basic stuff that any shop installing lift kits should be capable of. I really feel that because my lift didn't get started until the very end of the day that I left it there, the shop just threw it on as fast as possible to get out of there on time. I'm not saying that all of their work is like this, but this has been my experience. I am currently waiting to see what the shop will do to make this right. As I said before, I believe I should be entitled to the costs to repair their poor work: $189.12 + $30ish."