Best Buy

"Extremely knowledgeable staff that addressed my issue quickly and effectively. Couldn't speak higher of the manager and staff. Very impressed and will be going back to buy from them exclusively!"

"This, luckily, is not the Best Buy I normally frequent— and I am so grateful! I walked in the door, and there was no greeter. However, I found a blue shirt person and asked him for help. It appears that he was in the middle of helping someone else, but neglected to tell me. Instead, he cut me off short, and dismissed me. Not interested in my questions etc. WOW. I GO to Best Buy for HELP because I do not KNOW what I need— not to be dismissed or treated poorly. Sadly, he was a supervisor so I could not ask to speak to his supervisor. All he needed to do was be NICE to me— just say, “I can’t help you right now, let me get someone to help you” instead of pretending he was going to help when he clearly had a bigger sale or someone else in need of assistance. Very disappointed."

"I just left the Best Buy in Boulder and wanted to send a shout out to your Geek Squad. I didn’t catch his name but he was amazing - helped multiple people quickly and solved a lock out on my iPad even Apple could not figure out so I ended up getting trade in value worth $240!!! Huge thank you! Such a huge surprise and win that I did not expect"

"Best buy installation staff flooded my condo damaging my entire first floor and a month later haven’t even investigated the problem and won’t return calls or emails. Don’t have your appliances installed by best buy. I had best buy install a Samsung washer in mid December 2023 and they turned on the washer without putting in the drain pipe then left the house. 5 minutes later water was dripping across my entire kitchen and living room ruining my dry wall and leaving cabinet damage. I submitted a claim to best buy and haven’t heard from them to fix it in over a month. Please avoid best buy for your appliances they are hiring untrained people and not taking responsibility for their damage or dragging their feet to to fix things so you do it yourself or are forced to take them to court. Both behaviors sign of untrustworthiness. Avoid."

"In the past I have had bad customer service at best but today was not that at all! I got helped by Emily who was very quick and efficient and got me in and out of the store with what I needed in less than 10 minutes. She is Very good at her job from what I can tell. Thank you, I will most definitely be back because of her efficiency."