Sage at Panorama

"In the time that i have lived here at at Sage , I can honestly say that I've been extremely lucky to have met some Real Class Acts who work here. Before I get into the meat and potatoes of what I'd like to share, please don't pay attention to the negative reviews People have written. As we know, when people don't get what they want, quite often, they hurt anyone they can. Nikki, the manager is in a class of her own. She is one person who won't sell her soul. Which is extremely rare these days. She will never say what sounds good to the ear. If you want the truth, then that's who you'll want to seek when you have questions. Zach is another outstanding person. He has made time for me. Anytime I had a question to be answered, he has always been there. He is a class act! As you will find out for yourself when you meet him. The third and fourth persons who've made a positive impact on me has been Benji and Kevin. They are the head maintanince team. Talk about one awesome team! When I needed something to be fixed, they were prompt, professional and Always got the job done. And, with a smile on their faces. I've never met a maintenance team any better than Kevin and Beji. The final person that i would like to mention is Kevin. He works along side the staff. If you want to meet another class class act, you'll want to to seek him out.. In closing, it's important You know that the people whove I've written about did not ask me to write this. It was important for me to see how I was treated through time and through their actions. Thank you, Mario Figueoa It's been an honor staying here guys!"

"Not pictured the roaches literally mating in my empty cabinets or the mice caught. My husband and I moved into our first apartment in November of 2021. We were honestly very hopeful but in hindsight I wish I would have chosen to live literally anywhere else. Unfortunately the beginning of our stay involved them changing our unit number 3 times one of which happened the Friday before we moved on Monday. The space was ok for the price at first paying 1200 but closer to 1400 with fees. After we resigned which we had to do twice we needed up paying a base of 1375 but after fees was closer to 1700 a month for a one bed one bath. Expect to need to call them upwards of ten times then just be prepared to have to fix the issue yourself pest control and apartment maintenance alike. During our stay we had roaches and mice which we had to manage ourselves ultimately even though you will pay a pest control fee. The pool is dirty and there is a ton of poop in the grass just outside. There was also a homeless problem for almost the last 6 months so please watch for needles!"

"I had GUN SHOTS fired through my apartment wall facing the street and management did nothing - not even a call to check in on us or let us know other police reports were filed. When I called to inform them, they said they were aware, a few other calls had been made and that DPD is aware and looking into it. When I called the DPD, they had to come to my apartment to file a report and locate the bullets, and Sage still did not get involved. In fact, the officer had trouble getting in touch with the office to get permission to cut the wall open to locate one of the two bullets. I also had to call myself, more than once, to get someone down to fix the gun shots in my wall. The maintenance supervisor told his employee to only patch the hole over and not to worry about sanding or repainting ... so it would have been a beige wall with two random white patches. I would rate 0 if I could. Dirty, and poor workmanship on any newly renovated units. Unpleasant environment, unfriendly and unhelpful staff. Difficult to get in contact with anyone and little sympathy or action taken when you do. Three different managers took over the office in less than a year's time. Moved out the second my lease ended. I knew what I was getting into in terms of poor management before signing my lease based on reviews but thought the pros would outweigh the cons ... boy was I wrong. It's not safe, never mind an enjoyable place to live. Based on my overall experience, when I saw eviction notices due to non payment on people's doors, I always assumed it was managements' fault and this was the tenants way to get their attention in order to finally have their issues acknowledged and resolved. The only time I had a positive experience, it was because I found an employee that was a diamond in the rough. Even then, they often couldn't help out much due to lack of support and resources from the property management company, is my assumption. I also caught neighbors on camera trying to break into my apartment or check to see if the door was left unlocked. I could go on, for instance, damage was located on our NEWLY installed cabinets the first day we moved in. This was left unresolved up until a month or so before the end of our 12-month lease. It became so hard to schedule a time with them - as the cabinet vendor did not show up to our scheduled appointment at least once - that we just decided to give up and move on, as we were moving out soon anyway. I've been out of Sage since August but needed to try and call the office recently and saw how bad some of the reviews have gotten - so I thought it was important to share my worst experience while there, at the very least. - In response to Angela: Hi Angela, Since reviews have already shown to get more response than any call, email, or even office walk-in had gotten me as a resident, I figured it would be best to respond here. It is interesting that a top complaint for Sage at Panorama is lack of response and poor communication, yet the only response we get is "hey we're real sorry, give us a call to talk!" ... as if talking to office management or even Greystar was ever constructive, pleasant, or fair. We wouldn't be here if that was the case. I've added some details for you to my review above, as your response is a complete and utter lie considering your office, if not you personally, told us DPD was looking into it and that you were so glad we were alright, when calling the next morning after the incident. In addition, if you contact DPD, you'll see a police report was filed for my specific unit, and the officer on duty had to receive permission from the office assistant to cut into the wall - she also stated she did not have authority to make that call but that a manager was not going to be easy to get in touch with that day and that if that was what the police needed to do, she couldn't imagine the office getting in the way of that. One bullet was found in my pillow and the other on the bedroom floor. Thankfully it didn't hit me in the head! You, please, feel free to give me a call anytime."

"Sage at Panorama is ran by a bunch of girls who act like they're still in Middle School . No common sense or human decency . They'll gladly take your money and add extra fees that you have no idea are for but need a light or pipe fixed that was already broken before you moved in ? Nope . I couldn't imagine being so proud and confident about running a business this way . Be different and do better and maybe you won't get these horrendous reviews !! I've seen better management at Fast Food places and more human decency in them as well."

"The gate facing Vassar drive has been malfuctioning for about 4 months now. The most recent malfunction is beeping when the gate opens and closes, which it wasn't doing 4 months ago, making it impossible to know if the gate is stuck open, as it's warning beep occurs over 30 times a day. The gate is often stuck open, creating an unsafe environment for the residents. This beep keeps me up at night, and is loud anough that zoom meetings in my unit picks it up. I have attempted to get staff to fix this for the last 4 months, and they disregard any concern. Simply stay as far away from this mess as possible."