Travelers Haven

"I had an absolute pleasure working with the Travelers Haven team, specifically Amy Weinmann and Jessica Englund. They successfully placed a tenant in at of my properties in Morgan Hill California, and their level of care and professionalism was outstanding. Communication from both Travelers Haven and the tenant was seamless, and I would not hesitate to do business with them again in the future."

"Never ever allow them to rent one of your units. 2 days before move in on a 3 month rental (after they sent their request for all of the entry info) they said the client cancelled. They claim they will pay one month rent to make up for it. I have yet to see this happen. Rental owners stay away from these scam artists! Looking at legal options as they broke their contract. Will update if they make good on their promised rent. *update* go figure they reneged on their promised rent payment. STAY AWAY LANDLORDS"

"I was contacted by TH on behalf of a traveling medical professional who was interested in my rental. The communication was practically nonexistent. This was very telling. I had already done my due-diligence and read their less than favorable reviews, that I was grateful the communication stopped."

"Traveler's Haven is a scam. As a short-term contractor, they have immense appeal considering the ease of which everything is advertised as. The turn around time was good, but you can see why: They did not properly vet the apartment they placed me in. It has mold, blocked vents from buildup, clear water damage, cracked floors, dirty carpets, broken appliances/doors, and other residue. Keep that in mind while you look at your receipt and talk to your account manager. That cleaning fee (that they so clearly didn't apply toward cleaning)? Not refunded. Ask them to resolve it, and they get maintenance (from the apartment complex...not at their expense) to come and do a poor job at addressing complaints. Here's the kicker: You can expect to pay approximately double what the rent actually is. They claim the upcharge is for handling your utilities/cable/internet and renting furniture. Local sourcing tells me that they pad each of those (i.e furniture rental at $600 was my line item; local sourcing quoted me at $379), as well as their standard upcharge overall (mine was an additional $200). In case that isn't bad enough, they charge you their one-time fee "for their services" at the signing of your contract... for $350. Avoid this company like the plague. I am currently talking to a lawyer and the BBB about this "business"."

"Be Forewarned!! I contacted and partnered with Traveler's Haven to find a corporate unit for my family and I. Bad Mistake! From the unit they placed me in to the professionalism or lack thereof of the Accounts Manager, Daniel Knigge, this experience ranks as one of the lowest of my professional tenure spanning 30+ years. As you can discern from the pictures included, the complex Traveler's Haven partnered with appeared to "hastily" arrange a unit that failed in every manner to meet any "corporate" standard. To make matters worse which was as insulting as the apartment itself, Daniel, when contacted, was actually more concerned with the "lease" than the safety of my family and quality of life expectations commensurate with the nearly $3K I paid for the accommodations. He failed to return my calls choosing instead to send veiledly thinned emails inquiring about "how it was going?" After 96 hours of waiting for another viable course of action...enough is enough. Less than 10 feet from a major street, loud and blaring music at 2:00 a.m. from the apartment above, and general lack of safety controls equates to a subpar environment. Daniel, I am hopeful erroneously, articulated that Traveler's Haven was not responsible for the surrounding environment (safety) and had not seen the property. Both unacceptable standards, as I am certain Traveler's Have has, as part of its corporate strategy, pre-defined criteria with those housing organizations it partners with. Do your research, I erred in this regard as I blindly entrusted (and compensated) Traveler's Haven to do so on my behalf!"