Go King Mover LLC

"WARNING! DO NOT HIRE THIS COMPANY! They arrived in a bogus truck saying they broke down They were 5 hours late for arrival. When we got to my destination, they would not take my credit card and demanded cash. I didn't have cash on me and couldn't get to a bank since it was so late. I went into the apartment, when I came back outside they were gone... With all my belongings. I received a call from them stating if I didn't pay cash they were keeping my items. I slept I my place with my dog and one blanket. They don't even deserve one star! Worst experience I ever been through. Checkout the website????"

"DO NOT USE THESE GUYS. I recently used Bruno's team for a simple move that only took 2 hours. When I spoke with Bruno back in April I told him it was a 2 hour move, he said fine, but we have a minimum 3 hour charge, plus and hour minimum for travel charge. So the movers showed up, had me loaded and moved in 2 hours. I was charged a minimum of 4 hours, plus the drive time. I tried several attempts to reach out to Bruno but he never returned my calls, and the one time I did get him on the phone, he told me he was to busy to speak to me. Now the movers were great, very nice guys. But, beware, they do not take care of your furniture when they load it. I had lots of cosmetic damage to several pieces. But here is the kicker, doesn't matter if they damage your stuff, the agreement you MUST sign in order for them to move you concerning damages has the amounts they are not responsible for so high that it basically indemnifies them from any responsibility to replace or fix anything they destroy. Just so people know, these guys may say they are $69 and hour, but they are actually $118 per hour, with 4 hour minimum, and add another hour minimum for travel charge. There are far better movers out there that will not only put your best interests first, but at a much more reasonable price, won't charge our a full hour of travel time for a 15 min travel time. Somehow, I paid for 5 hours of time, when the physical work time was a total of 2 hours. You do the math, can you say RIPOFF. Trust me all the negative reviews are real about this company and Bruno. The positive ones are probably from his own staff and people that have been paid to write a positive review. I learned my lesson with my most recent move. I will stick with the guys that truly will treat my items with respect and stick to what I am quoted to the letter. Bruno is a crook, DO NOT USE THIS COMPANY FOR YOUR MOVING!"

"I was extremely impressed with the 2 men who showed up to move my items. Specifically they were extremely accurate in guessing the exact time that it would take to do each stage of the move, from loading to driving to unloading. And there was terrible traffic on the day we moved to Frisco because of some snow, and they called a couple of times to update me on where they were and how fast or slow the drive was going. They were totally positive and smiling the entire time and I felt that they enjoyed what they were doing. Great job and I was extremely satisfied with everything and their pricing was the best around as well."

"If I could give them a zero star rating I would. Not only did they not show up, but didn't even bother to call me. TWICE!!!! Here is my story. The day before my move, they called and gave me a three hour window to be home. From 10 am to 1 pm. The day of my move, 12:50 comes around and I call them to find out where they are. They assured me someone was calling me right now. At 1:20, I called and said I never got the call and where were the movers b/c they have NOT showed up yet. I explained I had a cleaning crew coming at 3 and a walk through the following day. They said they were still on their morning job and then gave me a new time. My new window was from 4 - 6 pm. No one bothered to call or show up for this appointment either. When I called at 5:30, they said they were wrapping up and was calling me right then. NO ONE DID. Kind MOVERS set two windows for me to wait and not only did they NOT show up, they didn't have the courtesy to call me and tell me to make other arrangements. I then called the Manager and told her the situation. I told her I was reaching out one more time before writing a formal complaint to the BBB and she still hasn't returned my call. Obviously they don't care about their customers or people time. B/c they have been so unprofessional I had to move at NIGHT, pay the cleaning crew to come two days later and had to reschedule my final walk through. They messed up not only my schedule but other peoples and don't even care. This company is the most unprofessional company I have EVER dealt with. I will NEVER recommend them to ANYONE and will always tell EVERYONE my experience. How they can even stay open is beyond me."

"I used King Moving & Storage twice and both times I had excellent service! The movers were quick, friendly, and very careful with my items moved. The people that I spoke to on the phone were extremely nice and very helpful. I got a confirmation call the day before and I also received a call from the driver of the truck to let me know that there was potential he would be an hour late. I got an other call from him a little later to let me know they would be a little late, but only by 20-30 mins; 20 mins later, they arrived. He went over the paper work with me and answered the questions I had complete with pleasant demeanor. He was very thorough and moved my heavy boxes down three flights of stairs (as our elevator went out that morning). I apologized about the elevator and the guy just smiled and said it would have been very nice to use, but it was all part of the job. None of my belongings were damaged in any way, and I had nothing less than a great experience all around. I will call them for any of my moves in the future."