AAMCO Transmissions & Total Car Care

"Took my car in to get the transmission checked. Took them a week to get back to tell me what the problem was and how much it would cost. They don't give updates and rarely answer the phone. It's been 3 weeks since I left my car with them. I called them 7 times until someone finally picked up. He said my car is ready. I asked him how long it's been ready for. He said he didn't know. The poor communication is a huge issue because I don't have a way of knowing how long to rent a car for which cost me lots of extra money. TLDR: Horrible communication. Rarely answer the phone."

"I have been waiting to be contacted by anyone from this establishment. I brought in my 05 Pontiac Grand Prix, after a few weeks and more than 5k later I got it back. I drove it and my steering wheel is not aligned, I’m missing an engine cover, the car stalled while driving it. I had been trying to contact them, but have had no luck."

"They did correctly diagnose and repair my vehicle. But communication through the 9 day process was lacking. The price at pickup was $600 higher than quoted on the phone. They did correct the price issue after I pointed it out."

"This AMMCO Location, more specifically Chris, is absolutely AMAZING! I have had ongoing issues with my car since the day I bought it and Chris was such a breath of fresh air to the auto world! He was very communicative (and truthful) about timelines and price estimates, and was understanding and patient with all my questions! They went beyond expectations to make sure everything was working correctly before giving my car back! Highly recommend this shop!"

"I brought my Honda minivan in to squeeze out a few more miles. The staff did a thorough job of assessing the condition of the transmission and worked to fit me in for a rebuild. After driving it for a few days, a small leak developed. Again, they worked me in, and made the repair the same day, no charge, even though it had nothing to do with the work they did on my transmission. Great customer service!"