AutoImports of Denver

"I brought my car in for a check engine light issue a few months ago. They said I had an engine problem. They contacted my warranty company and said the repair cost would be about $4,900 but my warranty company would only cover $3,300 so I would have to pay the remaining $1,600 out of pocket. They also said I shouldn't drive my car because my engine was about to fail. I wanted a second opinion so I picked my car up. They charged me a $300 diagnostic fee and again said my engine was about to fail. Interestingly, my check engine light was off and I haven't had any problems since. Apparently AutoImports did, however, report to CarFax that my car had an unresolved engine issue. I regret stepping foot in that business."

"My son bought a beautiful Audi s6 and unfortunately the check engine light popped on not long after purchase so we took it to an Audi dealership and they had it for a week and couldn't figure out what was wrong with it and we ended up bringing it here to auto imports of Denver and they figured out what was wrong with it within 20 minutes of having it, they are very thorough and will actually show you the work they are doing. Now his Audi runs perfectly! Thank you guys and especially bo you all do great work."

"This was my first trip to AutoImports of Denver, and I had an excellent experience! I purchased a 2014 981 Porsche Boxster S last year, and it needed a 40k major service. I also knew that the car's brakes were at the end of life, and it had an issue with the microswitches on the convertible top. All of these issues could be handled by AutoImports, as they have years of Porsche experience. And, frankly, they have a labor rate that is 25+% below a dealer. Nothing against a Porsche dealer, of course, but I just wanted to get these jobs done right and for a reasonable cost. I'm not trying to turn back time, put this car back on the showroom floor, or anything else. I just want it in top condition, so I can drive it for many years ahead. I was thoroughly impressed with the front office manager, Beau, and his knowledge of this car - which is my first Porsche. He was all over the diagnosis, the recommended repairs, and the detailed communication of what had to be done. The shop also did a thorough inspection of everything else to make sure I had details of the status of the car with me as the new owner. Thankfully, my 10-year old 981 Boxster S is good to go for many, many miles. I wouldn't hesitate to take my car back to this shop in the future. I highly recommend them to anyone considering a partner to work with on the maintenance of your car. Cheers!"

"DO NOT USE THIS MECHANIC! We were loyal customers, bringing our Mini here for eight years. The past two years we spent thousands, trusting them. Jeremiah, the senior mechanic, was always respectful and Beaux, the manager, was friendly and had a kind demeanor. Things changed very quickly and the owner was really bad. We brought our car in because it was over revving and they gave three recommendations, none of which were the clutch. We paid more than $1,000 this time, trusting them. A week later we brought it back because they “offer a warranty on their work” and they said they missed the clutch, they should have included it and it would cost $3,800 to replace. Our car is 10 years old and, had they recommended a replacement, we would have gotten a new car (which we did yesterday). They refused to refund the misdiagnosis and refused to return our five polite but concerned calls. Beaux said “Chris has NEVER refunded anyone ever”. Chris, the owner refuses to take responsibility for poor service and despite our loyalty we were treated like jerks. In the end, the team was terrible and they robbed us of more than $1,000. Go to Christian Brothers Automotive for European cars or literally anyone else. I’m so disappointed and hope you all can avoid spending thousands on work you don’t need."

"Best car shop ever! Beau and his team are the most kind and helpful people. They helped me work with the warranty company (who were not easy to work with) and beau did it with patience and grace. After confiding in beau and letting him know that I have a teenage boy that has type one diabetes and my car is definitely a necessity , he had his team work effortlessly to fix my car once we had approval from the warranty company. I highly recommend them!"