Des Moines Water Works
2201 George Flagg Parkway, Des Moines, IA 50321
Hours open
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
2201 George Flagg Pkwy, Des Moines, IA 50321, United States
About the Business
Des Moines Water Works is a public utility located at 2201 George Flagg Parkway in Des Moines, Iowa. As the largest water utility in the state of Iowa, Des Moines Water Works provides safe and reliable drinking water to over 500,000 residents in the Des Moines metropolitan area. The institution is dedicated to delivering high-quality water services while also promoting water conservation and environmental stewardship. Des Moines Water Works is committed to ensuring that all customers have access to clean and affordable water, making it an essential resource for the community.
Reviews
"Their customer service is horrible. Called to set up a payment arrangement and their payment arrangement is just giving you one week their fees and service charges or criminal."
"Called customer service to start a new account for our water bills since we are moving into a new house. The person I was speaking with was Shanon. He got the job done and account setup. However, I would appreciate talking to someone not making me feel dumb as this is our first time setting up for water bills."
"Went to go take a shower for a job interview I have and got no water check my front door and found a placard that had no date and time filled out good to know that's very detailed called customer service that was almost like talking to a brick wall the fact that I'm paying a service that got shut off for literally no notice is the most ridiculous thing I've ever heard"
"They basically killed 515Alive. No more edm festivals in the area. They changed the hours artist could play right before the event. Killed the vibe. Artist play times got cut short. Some didn't play. Right before covid. Now no one wants to come back here. Why build a stage if you can barely use it."
"This place absolutely sucks. I was not informed of the changes to payment processing where they removed everyone’s auto payments and we had to set them back up. I got no voicemails, emails, and the lady I spoke with couldn’t locate any records of letters sent to me. So now I have a bill of several hundred dollars. How did I not get any phone calls about this! It’s been almost a year! This seems predatory and makes me very nervous about what else they are doing with my account that I don’t know about. This place is worse than dealing with Mediacom. If I didn’t literally have to deal with them, I would have dropped this place in a second. The absolute worst."
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