Brakes Plus

"A couple weeks ago I was blown away at the price to get my breaks done at the place I was loyal to for almost 15 years. They also stopped doing free diagnosis and tried to play it off like they never were free before. Anyway, I thought I'd just get a quote from this place. Not only did they charge less, but they have free diagnosis! They're very nice and easy to understand, they don't talk to you like you're an idiot, they offer a ride to and from you're home for free if you need to leave the vehicle there for a while. Today I called about some bad sounds coming from my car and even though they only had 1 technician in they still were able to get my car fixed! They're the only ones I've ever been able to just explain my issue, drop off my car and get the job done all on the same day! They go out of their way to get the parts needed to get the job done ASAP. Needless to say. I will be a returning customer. Thanks guys!"

"This place is great! I worked with Kory Toms and had a great experience… they showed me parts that needed replacing, did not try to “upsell”me… I felt Kory was an honest guy, something very important for single women. This is definitely my go to place in the future!"

"Came in concerned about brakes, they personally took me to my car to show me what was going on, which I very much appreciated! They explained everything well, and price everything very well, they even went beyond that and gave us better pricing that fit our budget! I highly recommend these guys. I ended up needing struts for the front and shocks for the whole car, and they called with updates as well!"

"I have these guys service all my vehicles i will never go anywhere else, they are very honest trustworthy people, Kory Tomes always goes above and beyond, keeping me informed on everything while they are servicing our vehicles. Making sure everything is fixed correctly and tries to help out customers in anyway he can. I would encourage everyone to please check them out as you will be amazed at the quality of the work they do. I have had bad experiences at other places in previous years before knowing about brakes plus and I am very particular on where i have my vehicles serviced. I was very impressed the first time i came here when they serviced my impala, i will be a customer for life."

"I had a vehicle repair done at a shop(Brakes Plus) in Cedar Rapids Iowa, they replaced a drivers rear axle seal and 4 wheel studs, when they did this I asked them to check over all the other components they had to remove to replace the seal, when they did they stated all the components were in good shape and working order and nothing else needed to be replaced. Once the repair was complete they explained to me that their warranty period was 12 months or 12,000 miles. At the time of the repair the vehicle had 192,628 miles. The following day my vehicle suffered a catastrophic failure on the assembly that they had worked on and caused excessive damages to the rest of the components and the entire rear axle, at the time of the catastrophic failure the vehicle has 193,345 miles on it. I contacted the company and asked how they wanted to handle the warranty claim process and they asked me to have the vehicle towed to another shop to confirm or deny that the work they conducted to the vehicle was faulty so I had that done and the shop I had it towed to confirmed that the work they conducted had failed. After 6 days the company that did the work originally called me and said that they were not going to honor their parts and labor warranty and that I had to fix the vehicle myself. This has cost me nearly $4,000 just in repairs."