Northwind Apartments

"I do not recommend renting a unit from this company. I only lived there for a year and quickly realized it was not for me. Constant robberies of storage units, personal cars and packages. On top of that after I left half of my deposit went to cleaning. Although I had the unit cleaned and ready for the next tenet I was charged 400 dollars. Once I contacted them regarding this, Natasha said there is most likely nothing that can be done about this. Stay clear of these places as they are high rent units with little reason for that and will squeeze you for as much money as possible."

"I have had nothing but a wonderful stay here in my one bedroom one bathroom! Maintenance is always same day which I only had to use once. Natalia the property manager is very kind and always helpful, even helped to manage to get me in my apartment early she also will let you know if large packages are delivered to the office immediately. Very quiet safe neighborhood, they always keep the grounds in perfect condition. Thank you so much for the stay here Saige Peyton."

"I have lived in this place for 2 years. There are so many issues I’m just going to list a couple. People park in front of our garages constantly and the office does nothing nor do they respond to my emails. The women in the office do nothing but collect packages for the residents. We had a horrible experience with the tenants upstairs for a year and the women in the office wouldn’t do anything and just tell me to call the cops. There was loud noise 24/7 as the people upstairs didn’t work. Then the new tenants move upstairs and don’t work and noise 24/7. We have no quality of life here. This place has turned into the hood. Not to mention cars and garages get broken in to and they have poor lighting and no cameras. Do yourself a favor and find a better place."

"This apartment has affordable but still renovated units. I think that the rent is more inexpensive compared to the other apartments nearby. I really like the view of the landscape looking down from the hill. Furthermore, the people managing the apartment are very friendly and nice. Natalia and Jennifer in the management office were very helpful in answering many questions when I was looking for an apartment due to relocation from Boston MA. Also, the maintenance team (Gerald and Angel) was very responsive to the maintenance request. They fixed our washer and dryer on the same day when I placed the requests."

"This is an overall nice complex with fair pricing for housing in this area of Reno. I'm in a newly renovated 2 bedroom and it is nice and spacious. The main bathroom is really big! My only issue with the unit is noise - ceilings are thin and the central air-conditioning/heating unit is noisy too. So that's something to consider if you are a light sleeper for example, but it does not bother me much and this is often an issue in apartment complexes. It's probably better on the top floor. I think it is still a very fair price-value. I am surprised by any negative reviews about management - Natalia has been the most helpful and friendly manager I have ever dealt with. She knows who you are, is extremely friendly, and most importantly deals with your requests promptly! I've mostly interacted with Natalia, but Jennifer is always friendly and helpful too. As in every apartment there have been a few minor things that broke/needed to be fixed, but these issues were all dealt with within 24 hours of me reporting them. The maintenance staff, Gerald and Angel, are friendly, helpful, and say hi whenever I see them. Overall, this is an extremely friendly complex, including management, maintenance staff, and my neighbors! There are comments here about parking - we've had several notices and warnings, so I am not sure how much management can do if people continue to break the rules. There is plenty of on-street parking and I think the parking availability, while not ample, is completely normal for this type of complex (i.e. generally one spot per apartment, plus garages for rent, and some 'first come first served' spots throughout)."