Diamond Auto Body – Sparks

"A bunch of scalpers. Quoted me $600 for repairs. Then didn’t reach out and fixed the vehicle after they discovered it was going to be twice as much to fix, before asking if we wanted to follow through with the repair. A bumper repair shouldn’t ever cost $1300. Especially when the bumper isn’t more than $500 online. Absolutely horrible business."

"We went with this body shop based on reviews, only to be disappointed as our experience has been short of satisfactory. First are final invoice came back double what the quote was, while I understand that there may be more damage than meets the eye on initial assessment, that margin shouldn't vary that much- especially since this was minor- a car hit mine in a parking lot. The lack of communication was another frustration- we were told our car would be ready in a week, then the next week, we were told end of the week. That was not the case. Over 2 weeks later, we finally were able to pick up our vehicle. However, the job was not fully completed and over a month later, we are still waiting for them to "figure out a date" to bring back our car to finish the job. I've had much better experiences and quality work from other body shops"

"I live n Truckee, but I have had bad experiences with the State Farm partner shop in town. So I decided to try these folks. They are awesome! Body work was done in only a few weeks, and they handled everything through insurance. They were communicative and honest. Great option for Reno locals, but I encourage my fellow Truckee residents to make the drive. It's well worth it. (For the record, I'm not related to this shop. Naming is a coincidence.)"

"New to the area, wasn’t sure who to take my truck to for my side passenger mirror that was destroyed. Not knowing that there was a sensor in the mirror that was associated with the Def system that put the check engine light on and service Def system light as well. I found on Google closest and top rated auto body shop and Sullivan’s Body and paint showed up and boy I’m glad I went there. The owner Jeff was absolutely amazing and very helpful! He was able to get sensor out of busted mirror casing and plug it back in till the new mirror came in so I could drive my truck. Mirror came in next day drove to the shop and he installed new one while I waited in less than an hour. The price of the new mirror was very fair and I will definitely refer him to anyone in need. Hopefully I won’t need him again but if I do I’ll be using Sullivan’s Body & Paint."

"If you’ve been searching for a body shop that you can trust with quality work, then look no further. Jeff and his team stand behind their high quality work and it really shows. I dropped my Tacoma off for damage to the 3rd brake light. Upon them removing the rear glass to remove the dent the weather seal was damaged beyond reuse. Jeff took care of the expensive rear glass at no cost to myself. Other shops could’ve just reused it or tried to mend it to look ok, but Jeff and his team did not. The overall repair and painting came out better than I could’ve ever expected. Jeff even color sanded out an imperfection the truck has had since I bought it from the dealership, free of charge. It’s becoming harder and harder to find shops that care about the customer and the quality of work they deliver. I will be recommending Sullivan’s to all who require body or paint work."