Tides on Country Club

"Where do I begin? (No order) 1. Roaches 2. Dead birds 3. Dog poop 4. Dirty pool 5. Bad management 6. Trash piles everywhere 7. Crime around here is pretty rough 8. Pot holes around the parking lot 9. Took a long long time for maintenance 10. Loud fireworks"

"Stopped in because they had some decent prices on studio apartments. But they didn’t have any model units to show, the leasing agent showed me a one bedroom, but that really didn’t represent what I was looking for at all. The move-in cost also seemed astronomical. After the breakdown it sounded as if it was going to cost over $3000 to move into an apartment that cost $850 a month. That is absolutely ridiculous. Ultimately I ended up finding a place about a mile away where my total move-in costs we’re under $700. I noticed tides on country club also had a lot of vacancies listed online, I imagine that has a lot to do with their move-in costs."

"In my opinion this place has the worst possible management. What shapes my opinion is that since I have lived here I have been without a water heater for 10 days. They said they were working on it but when I told them I would hire my own plumber and buy my own water heater at their expense they finally replaced it. Another item is when they sent the maintenance guy to drill the lock off my door to clean out my apartment. They called me while I was three hours away and said “Don’t be mad.” They then told me they thought I moved out because of the computer system. The maintenance guy tore up the door and left blood and they never made it right. They said the reason they drilled the deadbolt is because they didn't have my key. Which means they LOST MY KEY. I had my own deadbolt on there and presented them with a bill for a replacement deadbolt and for rekeying the other locks and for new keys. They signed for the bill but refuse to pay. I asked them to get me a lease to sign but they never did. They claimed it was sent to me and I never saw one. They said it should be on the app and it never showed. When I went to give noticed they threatened me with a $2200 fine for “Breaking the lease.” I am not breaking the lease, I am moving out at the end of the lease. No harm is coming to this place with so many vacancies. At this time they are claiming 15 vacancies, the apartment that they at one point were going to let me move into a year ago which is a mirror of what I am in now is still vacant a year later. Think really hard before moving here."

"Moved in on September, and I am new Arizona resident. When I came across “Tides on Country,” I was delighted by how well-kept everything looked on complex. I toured a beautiful 1 bedroom with patio, and this is not what properties look like on the inside. (It’s a showroom) You will end up with a tarnished rental. My apartment was vacant for a couple of months, and the amount of dirt and roaches I’ve found is unacceptable. The property subcontracted a third party exterminator. Their visit was the most unprofessional service I have ever seen. A month post-visit, I have more roaches than ever. Additionally, there’s a homelessness and addiction problem around here. Don’t be surprised if you find panhandlers on premises at late hours. If you’re someone that’s considering this rental as an option, I would suggest you look away. There are rentals with better locations and at the same rate."

"I was a little unsure about this place prior to moving in (based on their old reviews), but it seems like this new management has really turned things around. The office staff is very communicative and easy to work with. I really enjoy having a nice basketball court on property - and the beautiful pool area. I see a lot of people talking about maintenance. In the beginning of my lease, maintenance was under staffed and it took a week for my shower drain to be replaced (I was obviously unhappy). But now that the office was able to fully staff their maintenance, there have been no issues. Update: My lease has ended and I am sad to be leaving. I truly had a very positive experience here. Darcy, Angelica and the office staff are the best"