Indian Springs Apartments

"Without a doubt, the best part about living at Indian Springs Apartments is the office staff and maintenance guys. Rosa was especially kind in my dealings at the office. I also want to thank Bell and Alexa and the other staff members for really going out of their way to be friendly and accommodating when I arrived for numerous package retrievals. They sprang into action when I had loud neighbors (which they quickly remedied) or when my air conditioning went out (a portable ac unit was quickly moved in). As a group, the office and maintenance staff at Indian Springs really care about the residents’ living experience and are willing to take action to make improvements. When I moved out they were especially gracious in acknowledging my condo purchase and allowing for a smooth exit. The rental prices at Indian Springs are still well below what similar type apartments in the area are asking. I happily lived there for 5 years and it was mostly smooth sailing. I didn’t suffer insects at my place. My neighbors were respectful and quiet. The laundry facilities were kept clean, functioning and not congested. My car was never tampered with and there was only one or two nights when someone else parked in my spot (not bad for five years). The grounds are kept clean and the pool/barbecue areas are top notch. I didn’t feel unsafe walking around the area at any time of day. It’s a good value for what you pay in rent- especially considering the spiking rental prices in the Valley (they could charge hundreds more per month and still have the placed packed with renters)."

"At the time of walk through, we had a list of things we needed prior to moving in, a few still needed fixed upon move in, however.. they were really great about getting our maintenance requests done ASAP and any requests after that. All were done professionally and promptly. We had a small leak during a storm in the master bedroom which they came out the next morning, dried it, and then repaired within days. They resurfaced our shower/tubs every time it was necessary and also gave us a brand new refrigerator and dishwasher at move in. They can and will work with you if you’re also willing to work with them, and are nice about it. I’ve seen some renters go in there to complain for a first time issue with attitude.. like I get that’s where you live but we Can all stand to be nicer to each other. We never had any issues with roaches or anything like that. I like the dog park feature, just wish the gym was opened earlier and the pools weren’t always closed. Graysi and Alexa have been so extremely helpful! When we had to terminate our lease early due to a family issue in another state they took our 30 day notice, and have worked with us tremendously to make payments on the early termination fees, so for that we are very grateful!"

"I have lived at Indian Springs Apartments for over 8 years, and I thoroughly enjoy living here. I have lived in several different apartment complexes, and to date, this is my favorite. I have watched several management teams come and go here, but the present office and management group are my favorite. They know me by name, greet me when I come to the office, and have taken care of my needs well. They are very professional, courteous, and caring. This is a beautiful property and the landscaping is maintained well. I feel blessed that I can live at such an aesthetic and lovely place, and enjoy welcoming my friends and family here. There have been some minor problems for me that have come up, but I have found that administration and maintenance overall have taken care of these problems in a timely manner. It seems like the walls are pretty insulated, because I haven't really heard my neighbors. I have been able to lead a quiet and safe life here. There is a courtesy patrol that will come out if there are noise and unsafe disturbances, and they will take care of the problem. At other apartments, I have had neighbor problems that did not get resolved. I highly recommend that people come and live here. The rent is fairly reasonable, and this has been a good experience for me. I am a Facilitator on the Urban Village Team at Indian Springs Apartments here, and we plan fun social events for the residents so that they can socialize, connect, and feel a sense of community here. That is another reason to consider Indian Springs Apartments for your future home!!"

"So, I've lived here over five years. Management has come and gone. They've all made different attempts to make this community better, with some avail. Unfortunately, my bike seat just was stolen off my bike locked out front. My towels were stolen out of the dryer just a few days ago. But other than that, management is very very nice. Gabby and the rest of the front office staff go above and beyond. For over a year, my dishwasher and freezer were broken. I complained a whole bunch and this new management company came in and replaced everything in a day. It was wonderful! Oh and they are SO nice with packages. I've been there when mail comes, it is NOT easy sorting thru that hot mess and being so quick to text residents! So all and all, there still are some things that need attention here. But the management company is doing well and the staff is really nice. If rent isn't raised, this place is worth the price/ location."

"I have only lived here since February but have had mostly good experience. The place is outdated but they are doing upgrades and renovations currently. It is in a great location, very convenient for pretty much everything. You can do everything online and the staff is super friendly, all of the residents I have met so far are also very friendly. The only complaint I have, ands its really not too bad is that when I put in a work order I almost always have to call after waiting days or weeks to get a response. I do love that I can communicate with Alexa and she always handles it. They have responded quickly to a water leak that I had but I still had to call a couple days after I put in the work order. I did just sign a new lease, in a nut shell I love living here"