Residences on First

"I STRONGLY DO NOT RECOMMEND LIVING HERE! I felt compelled to share my very poor experience with this apartment complex, as I am still to this day dealing with lingering issues even after moving out in October 2023. In short, management (IF you are lucky to get ahold of them) is utterly unhelpful and can be quite rude - with the exception of Shyamala at the front desk - but she didn't start with the company until the month I moved out. I reported concern for TERMITES in my unit weeks before move out and was met with dismissal, a quick spray of the walls and then no follow up even after I shared additional pictures of evidence of termites 2 weeks after the spray was done. I had multiple work orders that were not resolved for months on end until I threatened to pursue further action according to the AZ Tenant Act. Construction noise was constantly occuring and blocked off many spaces available to park. The Parcel Pending service was being charged to residents but never, ever worked as promised. Many packages were stolen from my front door as a result. Rarely could we find anyone in the office to help or get ahold of anyone over the phone. The unit itself was nice and spacious. However, the property does not have amenities comparable to other complexes in the area in this price range. The community's stray cat population was well cared for by our neighbors but management had threated them with evictions for providing food and water and a safe space to roam. All of this said, I am still dealing with unfair charges of rent past the end of the leasing term with no followup in over 3 weeks. Pacificap Management happens to be under fire in New Mexico for concerns of unsafe living conditions, it isn't a coincidence that this complex is so poorly operated."

"I honestly only have good things to say I haven’t had any complaints I’ve been here for two months now. The only thing I dislike is the parking situation other than that these apartments are great for me."

"I recently moved into Residences On First but before I made my decision, I weighed all options in the area as well as read the reviews. Originally I chose to move into the older building for cheaper rent but changed my mind after seeing an apartment in the new phase. The older building is still really nice but my budget allowed for the upgraded finishes and a newer apartment. Monique moved me in and I can’t say enough good things about how professional and smooth my experience has been. The reviews on line do not depict my experience, in fact, it has been quite the opposite. The apartments are very nice, yes the amenities are minimal compared to other properties but those things didn’t matter to me as much since I am single. The pool and clubhouse are very nice and well kept. If you’re looking for a great place to live, I would recommend 10/10. Monique is great!"

"I just wanted to take the time to say that I thoroughly enjoy living here. Moving in was a very simple process and the friendly staff made me feel at home. The sleek and modern design gave me the "up to date" feeling I was looking for. The pool is always well kept and maintenance staff always keeps the property well kept. The management teams attention to detail is impressive. Thanks Monique and Anna for taking care of me."