Casa del Sol Resort East

"Most people take it upon themselves to write a review when they’re angry. I don’t think this is appropriate. I tend to write when I’m settled with a full picture of where I am. Settling. Meaning not angry but well in my home. I must say. It’s beautiful. It’s quiet. It’s lovely. I go to work each morning. And when I’m getting ready to come home. I’m happy. I love my home and the management is wonderful. I’m not a needy person so I don’t need a lot. However, when I receive a call keeping me abreast of any issues in the area. I appreciate it. Not many people in management today, Care enough to take the time to keep us notified but they do. So if you’re looking for that place to call home. I think it’s here."

"Can never get ahold of anyone. No one answers the phone or the staff are stuck up. Renters are rude and disrespectful to anyone asking how to get ahold of someone. Some say they are rude because of the staff on how they treat the renter’s. Good luck on what ever you venture my be their."

"Staff is rude and won't give one diddle about you they just want your rent and for you to shut up or die. Frequent water turn off and for days at a time. The gate is broken most of the time. Rather then make amenities nicer or better they just take them away and raise you rent each year by $60.00 or more. The management has hours for you go walk in and talk to them yet I have gone there durning those hours and the office is closed. Please heade this warning, you do not want to live here or on any Encore properties. Oh, P.S. Don't believe the pictures they post of the community I don't know where those pictures were taken I can only tell you they are not of this place"

"We applied for the space for the home we were interested in and were turned down. They said they used Transunion and both of our credit scores were suppose to be way under the standard of 620 They also said we had excessive amount of inquires which we had not applied for any credit for over two years. I emailed them back about my concern that they were not using the standard credit check for approval and also asked why when I looked at our transunion credit scores they were both at 620 and above. Did not receive any response from management. They are asking almost 1000.00 for space rent and the park looks horrible. We were going to pay cash for the home. This is not the way to treat senior. The home would have been perfect for us. Do not waste your time with any of the Casa Del Sol locations. They are all the same."