Charles Stanley Handyman Services 12714 Casa Avenida, Poway, CA 92064

"BEWARE! Charles abandoned our project after a very expensive brand new refrigerator was stolen from the home. He did not perform all the contracted agreed upon work. He was paid 3/4 of the amount due and stopped showing up. He made nothing but excuses and lied about his guys being on site when they were not. We are in the process of court action. DO NOT HIRE THIS OUTFIT."

"Don't hire this contractor. Very pricy, and loots your money. NOT trustworthy. Response to Charles's response Dec-24th: You charged me $1000 for doing the following: 1) Drywall patch couple of spots 2) Hook-up a microwave to existing vent 3) Replace the damper in fireplace 4) Replace the hot/cold pipes for washer/dryer 5) Replace weather seal for garage door 6) Hook-up a ring doorbell Total hours spent in the house was 5-6 hours, which is inclusive of some 30-60 mins of lunch time by your 2 men. The work done was good. I don't have any concern about that. My concern is, you din't give a clear labor + parts estimate prior to the work, nor you gave an itemized bill for the jobs completed. You were just firm with a $1000 bill, which seemed too late for me to negotiate at that point. Had you been transparent before the commission of the job, I wouldn't have hired you for your unreasonable estimate. If we take an average of $50/hour for an handyman. The total man hour charges would be $500 (for 2 men). If I'm NOT net-picking, the material cost would at max be $250 (Note: You used my paint for finishing the wall). Given these facts, I strongly feel you were dishonest from the beginning with a clear motivation to not reveal the true costs, and imposed a blind charge at the end of the job reducing the consumers power to negotiate."

"Charles and his team were extremely professional , prompt and reliable. The work was completed cleanly and thoroughly. We found Charles to be very knowledgeable and able to suggest options we had not considered. We have much more work needing to be completed in the future and our go to person will be CHARLES STANLEY! Finally we found a reliable no nonsense contractor!"

"Charles came to my home for repair of a refrigerator water valve, GFIC electrical outlet and a kitchen faucet. He was courteous, professional, and worked in a fast efficient manner. There was an additional failure within my kitchen water line, but Charles had the necessary replacement lines available in his truck which alleviated any delay. I would recommend Charles for any handyman repair item(s)."

"I called Mr. Stanley to trim down an aluminum pet door for my patio. His first words were, "that's not worth my time." After practically begging him to come to my home which is in Poway where his business is located he agreed to come Monday morning at 8:30am. Monday morning he called and said he couldn't make it and we agreed that Monday after 4pm would work. I was supposed to call him back to confirm. At 3pm I called and left a message that 4:30 would work. One of his employees called me back from a different number and said he had run into some issues at a current job and would need to reschedule. So we did for Wednesday at 7:30am. Well folks I woke up this morning, opened my garage door, wrote out my check, had the door all ready to be trimmed, and waited on someone to show up, call me to say they were on the way, running late or something and from 7:30am - 8:15am I waited. I got nothing! Hence this review. I have since called another handyman in town, who was very professional, helpful over the phone and has agreed to come out to my house this evening and help trim the door. I will NEVER use Charles Stanley or any of his employees, from the simple fact that without customers he wouldn't have a business. I'm sure he has more negative reviews than the 2 on here."