Zales

"Today my husband and I came into Zales for a cleaning and to buy my wedding band. Nahid Sahibzadah was so pleasant and friendly when she greeted us. She cleaned our rings and then helped us look at wedding bands. She was very patient and let me look at the ones I initially had my eye on, but also recommended a few others. I ended up going with one that she recommended to look at. It just felt right. Nahid is extremely knowledgeable of her diamonds as well as the policies Zales has. There were things that my husband and I didn’t know we could do, such as send our rings in for deep cleaning and stone tightening. Obvious things to others but not to us since we don’t have much fine jewelry besides our rings. Nahid sized me to make sure the fit of my new ring would be right. She made the entire experience painless and easy for us. I am very grateful to of met her and got to work with her on this. I can’t wait to pick up our rings in two weeks and see them polished and also wear my new wedding band. Thank you Nahid for your excellent service and knowledge and can’t wait to work with you again in the future. Update: Just picked up my rings from Nahid and they came out beautifully! I’m so happy with my wedding band and glad I sized up since it’s a tighter fit having both rings now. Nahid suggested it and I was nervous about it but it was the perfect decision to make! My husband’s ring looks brand new again and so does my engagement ring. I’m so happy Nahid was there for our pickup. Closed out this chapter of our ring shopping perfectly. Thank you so much for all your help and expertise with our rings. We’ll be looking for you at our next anniversary!"

"Wow! 5 stars isn’t enough to convey how amazing our experience was! My wife and I came in to choose a wedding band for her and get our existing rings cleaned. We were greeted and assisted by Nahid Sahidzadah, and she was fantastic. I am not regularly in the jewelry world, and she created a welcoming, non-intimidating environment, and treated us kindness and attentiveness. She was patient, very informative, and gave us one of the best experiences we’ve ever had. We are so happy with our purchase, and she went above and beyond to ensure we were happy and confident in our decision. Beyond that, she was through one losing the associates services that came with our purchases. So much gratitude towards Nahid, she made our day, and we will definitely be back!"

"Nahid provided excellent service to me. I originally came in to have my wedding ring cleaned and checked. I saw this ring. She was so helpful. I will definitely be returning to purchase more items in the future."

"We bought earrings to gift at Pleasanton Stoneridge Mall. Nahid was the sales expert she was amazing, she got lot of experience in her job. We loved Nahids customer interaction. And we loved how gift wrapped box looked. Thank you Nahid."

"Nahid was very helpful. She was very patient with me. She took her time to explain to me the difference in diamonds. I would recommend everyone to come see her when purchasing from zales she’s very knowledgeable and knows her stuff. Thanks for everything Nahid!!!"