Pizza Hut

"I feel lied to, played, and taken advantage of. I ordered pizza for carry-out since other pizza locations weren't delivering and this was only a block away. I ordered online and was informed the pizza (1 singular pizza) would be done in 15 minutes (about 7:45pm). I arrived there to pick it up at 7:43pm. Although I realize this was a couple minutes prior to the given time, I thought I would wait inside until it was done- WRONG. The doors were locked, and there was not a person in sight. I stood outside and chatted with the other 5 people waiting for their pizza until we decided it was a lost cause. Lights were on, computer system showing the orders was on, and the phone was ringing off the hook. I walked back home, now raining, and got a notification that my pizza was done. Upon calling to figure out what on Earth happened, the voicemail I reaches informed me that the store was now closed. Thankfully I chose the "pay in store" option so I'm only out time and not money, but I feel bad for those other people banking on pizza for dinner. Tonight, LITERALLY any other pizza place would have out pizza'd the Hut."

"I am deeply disappointed and alarmed by my experience with Pizza Hut. Upon consuming a pizza from their establishment, I encountered small pieces of wood embedded within the pizza, causing a serious health hazard. The ingestion of wood poses significant risks, including choking and internal injury. This negligence in quality control raises serious concerns about the safety protocols in place at Pizza Hut's kitchen. As a customer, I expect to enjoy my meal without fearing for my health and safety. This incident not only ruined my meal but also left me with a sense of distrust towards Pizza Hut's food safety standards.I strongly advise Pizza Hut to thoroughly inspect their ingredients and implement stricter quality control measures to prevent such dangerous occurrences in the future. Until I can trust that my food will be free from contaminants, I will be avoiding Pizza Hut altogether and urging others to do the same."

"Horrible , waited two hours for order , waited and food was burnt . GM was rude no sense hospitality. Would not recommend and they wouldn’t give refund. No store credit just horrible. No cheese it’s just terrible ."

"Super bummed… order Pizza Hut because I had a craving. After waiting an hour, got a notification that Door Dash would be delivering in another 20 minutes. When pizza got here, the pan pizza looked weird and flat and the hand tossed was raw… called restaurant three times for a refund and no one answered. Back to Toppers for us…"

"Service has been very poor. Over rhe last 6 months twice I've ordered for delivery and after over 90 minutes both times I called them only to be told it "was just coming out of the oven". Ultimately both times the pizza was finally delivered over 2 hours after ordering it, and both times were not during peak dinner hours or on a weekend. The last time I ordered cheese covered breadsticks with it, and they arrived with almost no cheese on them, and the bacon ones had almost no bacon either. The way they were cooked they were basically flavorless bread. Really disappointing showing for a "new" item. $7 each. Prior to arrival when I called to see when the food would be on the way, they said it would be faster if I came and just picked it up. This is after I paid over 15 dollars for the delivery and tip. There was no offer for any type of reimbursement for this even if picked it up. I do not normally review anything but this restaurant has consistently provided extremely poor experiences along with poorly cooked food. Being as this is the closest Pizza Hut to me, it has now caused me to look elsewhere in the future."