Greenbrier Ridge Apartments

"This was a nice place to live until my 900$ for a 1 BEDROOM 1 BATH CLASSIC went up to 1600$....again.... 1 BED...1 BATH... went up nearly DOUBLE what it was when i moved in. These people dont care about the tenants. The people only care about those who moved out of state with 25$+ an hour remote jobs instead of the residents of our state that are scraping by just to afford a 890 sqft apartment that was nice but again, not worth 1600 f-ing dollars. These people who own this complex are garbage and i hope they get what they deserve for causing all these natural TN residents leave and forcing people to have to find somehwere else to live because who in their right minds wants to pay 1600$ for a 1 BEDROOM 1 BATH 890 SQFT APT!! I could get a house with a mortgage payment better than that!!! So do yourself a favour and DONT MOVE HERE!! They will jack your rent up and forfe you to leave even if you seem to be a "good tenant" I was here for 3 years and it went downhill faster than a tire rolling down a hill."

"Put in a maintenance request because my heat wasn’t working and it being winter time i was concerned. I put the request in at 10am came home around midnight and was fixed with a note saying they’d been in my apt. they real for that."

"They stole my $300 refundable security deposit. I was never charged for damages or fees. They simply refuse to return it. This was a breach of the lease and Tennessee's Landlord Tenant Law. Save yourself the headache, find somewhere else to live."

"Newly moved to the apartment, water leakage and no hot water waiting for 10 days did not solve. The new manager has a bad attitude and is racist. She gave me the wrong apartment address, and I asked her several times but she refused to admit it. I can't even get my package!"

"I lived here from June of 2022 to May of 2023, and during that time I've witnessed this apartment complex spiral downward in quality. To begin, one of the reasons I chose this apartment complex was for affordability. Within months of moving it, it was announced that rent would be going up several hundred dollars, or about 45% of the current rent price. This was a unilateral and predatory decision made from an out-of-state group - Dominion Management Group - who had recently acquired the property. This decision was also my primary reason for not renewing my lease. The new prices are wildly out of touch with what can be found elsewhere in Knoxville too. For a complex as out of date as Greenbrier, and in a poor location for noise right beside I-640, the prices should be lower. My current residence is over a decade newer in build, and cheaper by at least a $100. Also, I spoke with many of my neighbors who were pushed out of Greenbrier because of the rent increase. Families with children that attended the nearby Pond Gap Elementary School were stressed about finding affordable housing close to that school. Sweet elderly people who had lived at Greenbrier close to a decade were now being uprooted. It's shameful. By the time I moved out, promised investments into the property had yet to materialize, such as a dog park that was supposed to happen. The basketball and tennis courts are in a state of disrepair. The single communal grill is grossly out of date. Pet waste stations are frequently overflowing with waste bags. The trash compactor is often overflowing as well. The only noticeable "investment" was the addition of a couple of new picnic tables. The fitness room was also being remodeled - I never used this facility, so I cannot comment on how good of an improvement this was. If you have pets, prepare to walk your animals through a minefield of pet waste. The communal pet waste stations are frequently out of stock of pet waste bags. Additionally, this apartment complex used to be a part of the PooPrints program for animal waste (one of the reasons that I chose the complex). Shortly after moving in, I learned that Dominion Managememt Group had ended that partnership. As the year progressed, the issue of pet waste on the grounds worsened immensely. Walking your pet at night was even worse, with several exterior lights missing or out of service. Dead animal carcasses, such as squirrels and rodents, can be found infrequently on the grounds as well. One such squirrel carcass was in the same spot for around a month before finally being removed. If your pet has a strong prey drive, then be wary of this. Maintenance is unreliable at the apartment complex. I had an ice maker out of service for over half of my time at Greenbrier, ever after following up with the office several times over months to address it. I also had a mold issue with a bedroom window. This window was clearly poorly sealed and hard to shut (perhaps from the building settling, as the cracks in the drywall suggested). No fix ever came for the window, and the mold would just continually grow back due to the poor sealing. Management is also unreliable. Consider this: In my single year at Greenbrier, I've had three different property managers. That high of a turnover rate of property managers clearly shows the systemic issues that Dominion Management Group possesses when it comes to managing their property portfolios. The managers they do hire are overworked too. The neighboring Papermill Square Apartments were also bought out by Dominion Management Group, and the Greenbrier property manager had to also manage Papermill Square. That's a recipe for disaster, and it's no surprise that other reviewers have complained about management. I pity the next apartment manager for these apartment complexes. I gave this two stars because it's location in Knoxville is good. However, I would never recommend a Dominion Management Group owned property to anyone. Hope this helps!"