OYO Hotel Memphis TN I-40 Memphis, TN 38134

"My fault for not reading reviews first. Our room looked like it had bullet holes in wall. Dirty walls, window would not close at it was 30 degrees outside. TV mostly static and what looked like electrical wires hooked together with wire nuts hanging behind TV. Bathroom sink leaked onto floor. No breakfast. The smoke detectors all over hotel beeps all day/night. This was a complaint a month ago and still not fixed. Elevator control panel black taped to the wall. Hotel can not be held accountable for customers because they do not know peoples attitudes and behaviors but hotel was very loud. All I can say is easy access to and from city and interstate. Will not stay here again"

"I booked two nights online for Xmas. My husband and I had stayed there a few years ago with no problems. The website still showed great pics... Arriving, we saw broke down and abandoned vehicles in the parking lot. The man who checked us in was rude, and when I asked about the pool he said it was not working. The elevator was more scary than anything when it was working. Our room had no microwave, refrigerator, the wifi never did connect and I had to use my hot spot for 2 days, the furniture that was left in the room was falling apart, holes in the walls, bed sunk in the middle, mold in the bathroom, and the TV reception only came in on maybe 3 channels. There's no amenities that they advertise, and I had to track down a house keeper to even get a roll of tissue and a clean towel. The whole time we were there, there were ppl yelling and fighting in the halls and parking lot all night. My husband stayed up all night both nights to make sure our car wasn't broke into. This place is nothing but a drug hotel and trap house more or less. If I could give this place zero stars I would. Run far away."

"I wouldn’t stay here if it was offered at no price. My partner and I were supposed to stay three nights, but as soon as we saw the room we asked for a refund. There are smoke detectors beeping for low battery down each hall, and our room was unclean and unsafe. There was blood and stool on the sheets, holes and graffiti in/on the walls, the light switch didn’t work, rust or a burn mark on the toilet seat, and mold, rust, and extreme paint cracking and peeling in the bathroom. The front desk had homeless in the lobby, and when we asked for a refund after being there less than ten minutes, were told they were unable to complete a refund. I did not feel safe at any point, and my husband did not feel safe with me even walking to my side of the car without him. The guests and non-guests loitering and trying to stop us and talk to us only increased the feeling that our safety and comfort was not considered. The photos that I viewed when booking in no way represent what this stay is like. For actual photos, see the ones I’ve attached. We are expecting a refund and have spent more money on a place that we don’t have to worry about being mugged in."

"The place didn't have everything it advertised. No restaurant. No Bar. No Pool access. Most of the Hotel was not up to par. Needing paint and floors and just up keep. The Employees were friendly. They said they had security but neglected to tell me it was only a few days a week. My Truck got the glass broke out. Some ignition damage. Missing property. Then I find out it happens every night security isn't there like they know somehow. The Elevator is broken so plan on walking up an down every flight of narrow stairs and fight open old damaged doorways. And the room had ants on the bathroom counter in the morning and roaches all over the room. Crawling in and out under the edge of the bed. The hallways smelled like cigarette smoke. It was all around a uncomfortable and inconvenient stay."

"If you want to sleep with black mold and shady deals going down in the parking lot then this would be the place. Got there checked in. Walked into the room and there was black mold everywhere. The ceiling was leaking. Paint peaking on the walls and ceiling. No blankets. Talked to the girl at the front desk who was insufferable. My 6 year old has better manners than she did. Said she would give us a refund. She didn’t. She marked us a no show. I’m still trying to get our refund. And honestly after all of these reviews I’m probably going to call the health department. No one should be exposed to black mold. Especially young children (like mine who were with me). My two boys (6&7) who play in the mud every chance they get, were grossed out by the room. The whole place wreaks too."