Verizon

"I drove five minutes away from the Sanderson store loaded for bear. I was prepared to curse the next person out if i was neglected again . I was surprised when a young bubbly young lady met me at the door asking what i needed! Sh gave me a return label and told me to take a screen shot of the device in the package before sending it off. This store had more inventory, the store was full of people and the employees seem more awake!"

"I was told when we paid cash for our phones that my bill would not go up, downright lie. It jumped up $30, and I do not remember being told that when we paid in full that our bill was going to go up. Verizon is too expensive anyway, after 12 to 14 years, I'm seriously contemplating on spectrum. You people have deals but for us people that have been customers forever you don't even automatically give us those deals. It should be automatic! And what happened to my unlimited texting and data? It keeps showing up on my husband's phone he's going over his megabytes or whatever they're called. How is that possible we've had the same plan for years. And I know I'm going to get no explanation for this review. Pretty sure I won't get a phone call either. Fed up with Verizon's prices."

"I came in to purchase an Apple Watch and Apple iphone. Corey helped me out and I thought he was helping me. He ended up messing up my account adding an extra line so I was paying for an active line and insurance on a line I wasn’t even using I had to come back three other times to figure out where those phones and devices were And I go in to figure it out and everybody’s treating me with disrespect avoid this Verizon store at all cost. No one takes accountability and no one knows what is going on. And then I come in to get help for the third time Corey sees me and completely ignores me and walks out for lunch instead of saying hi sorry I messed up your account. Everybody here is a freaking joke. I wish I can give them zero stars. The only one that actually knows what they’re doing. Is Giselle other than that get ready to get screwed I will never go to the Verizon store again."

"Management can't, won't help, sales employees are manipulative and will say anything. There's a woman employee at THIS location that records customers while they are trying to conduct buisness. She knows who she is. Be observant! The service they provide is like 2 cats fighting for the last fish bone. The company has been hacked by its own employees. Overall, VERIZON is no longer verizon. It is now the flip phone age: old, stubborn, greedy, scrooge playing company that treats you like your phone number, used by everyone, traded for something better. The service can connect to Mars but not to my bathroom, voice-mail decide when they want to show up (S22 Ultra) everything is falling apart and they just stand there. Forget about it. Terrible buisness conductors. D- because they have lost their minds."

"I went to check my options for phone upgrades, and I got really helpful information. A special thanks to Cory, because he went over the plans and suggested the best option. I really appreciated that he seemed caring of my phone needs rather than just trying to sell me more. I definitely will be staying with Verizon! Love their service!"