Motorsport Auto - The Z Store

"Amazing customer service. I had problems with USPS on an order, z store was fast to respond to emails and offered great alternatives to fix the USPS shipping issue. Great selection of hard to find z31 parts as well. They know the z cars and their parts. I absolutely recommend them to anyone needing x car parts for restoration or repairs."

"I ordered a front air dam for my 240Z. The website had a disclaimer that the fiberglass work comes with a protective coating and would require light sanding prior to painting. I was shocked when my part came, and there were several flaws across the whole spoiler. Deep scratches, shaved rough edges that should have been smooth...and HOLES IN THE FIBERGLASS! I immediately contacted the Z store, and David responded first trying to push it off as "the website said it would need some light sanding". I urged him to actually look at the pictures I sent in. After looking at them, he said right, we will have another one in any day and they would send me one. Weeks went by, and I contacted them again...and he said that the manufacturer said this was normal. I replied with NEEDING TO DO BONDO WORK on a brand new part is NOT NORMAL. He didnt respond and I sent another email asking what they are going to do. I then asked for a partial refund of 2/3rds or my expense. He said that he would need to talk to his general manager. They have stopped responding to my emails. This company is BAD. do not buy anything from them. I will update you as to if they ever respond to me again. I doubt it. Way less than one star service!"

"Try finding this level of parts support for a classic BMW and you will quickly appreciate the Z Store. I'm amazed at some of what they carry. They answer the phone, share knowledge and ship quickly. Yeah, their suppliers are having supply chain issues, if you aren't used to that you probably haven't been ordering many parts. Also, sometimes reproduction parts don't fit exactly right- deal with it. Save your bad reviews for companies that are actually trying to screw you."

"These people have terrible customer service. I bought parts from The Z Store because they were the cheapest. Well, I got what I paid for. Substandard parts and service. I will never buy anything from these people again. And will warn all my friends nearby and online to avoid The Z Store. I got the distinct impression that they just wanted me to go away. I recently purchased $800 worth of parts from The Z Store. Bumpers, brackets, and a bre spoiler to finish my 260Z build. Test fits of the bumpers were fine. The brackets needed some mods but nothing serious. The BRE spoiler was a different story. Its curve didn’t follow the contour of my rear hatch. There were about 0.2” gaps on both ends of the rear hatch (not the spoiler overhang!). I sent pictures to The Z Store and asked if this was normal. They had no idea why this could happen. I tried a second test fit thinking I could just add some more fiberglass to the underside to adjust the contour but then I noticed the cutout for the hatch button was off center. I double checked the positioning and verified the spoiler was in the right place. The button appeared to be about 0.25” off center! I took the spoiler to my work bench and measured from each end and took pictures of the measurements and the index points to verify the offset and sent them to The Z Store. They didn’t respond to my emails which was frustrating. At this point I called them and told them that I just wanted to return it and get a refund. Most places I have dealt with give you an RMA# for return (they pay shipping). The Z Store just gave me an RA# ( I had to pay shipping)! I expected to be reimbursed for the $98 for shipping but was told that they had to do a “Quality Check” to verify the problems before a refund of the shipping costs. This made me a bit suspicious. When they finally got back to me they said they couldn’t find any problem with the spoiler. They sent pictures back of the “Quality Check”. All they did was set the spoiler on someone’s car and take pictures. Their pictures showed slight gaps at the same points I had photographed. They also showed the cutout for the hatch button still off center. Their explanation was that since no one else had complained about this it wasn’t a problem."

"This small place is great, everything you might need in one place. The people working there are very knowledgeable, helpful and patient. I will definitely be a long time customer."