KFC

"The ladies here are the best! Always enthusiastic and helpful. Always gets the order right. And they're 10X faster than the McDonalds next door."

"I'm always in Bartlett, so I decided to stop at this particular KFC. My order was a 3 piece original. When I received my order it had 2 pieces of chicken no biscuit and the cashier said they don't have hot sauce due to the weather. What the h--l the weather havd to due with the condiments. The service was bad. Maybe I went on the wrong day. When I spend my hard earned money on my food I expect good quality on everything."

"Ok sooo good was good ...I think the manager was trying his best ...in this environment businesses are struggling because they are short staffed and people are stressed out trying to keep up with demand....soooo it was chaotic ...app said food was or would be ready at 4:20 but didn't get food until 4:45; there were lots of.ppl waiting in lobby and no one came out to say , so sorry for the wait we will be with you soon..that would have been a sweet touch of courtesy and customer service...."

"They tried to give me the wrong order twice . Two differant employees. And when I got my food and left my drink carbonation was off. But the crew was working hard very friendly was genuinely apologetic about the mistakes . I will continue going there I'm a satisfied coustemer. Mistakes will happen its how you make it right that counts at the end of the day!"

"The food we actually got was good but that was it. The customer service was one of the worst I have ever experienced. We ordered extra biscuits because my son only eats biscuits and when we got all the way home we realized that we didn't get any biscuits. My wife called the store and they informed her she could come and get them. Since we just drove all the way home we asked if we could just come in tomorrow and get some or a refund so we could eat our meal tonight still warm. She said come now and we asked again and then she just rudely said we don't do refunds and hung up the phone on my wife. We will not be returning if this is the kind of management this restaurant has!"