Randalls Pharmacy 525 South Fry Road, Katy, TX 77450

"The staff are very friendly, the products quality are good, I like their weekly add and digital items."

"This might be the most incompetent pharmacy to date. Surgery day was yesterday, the nurse calls in scripts at around 10:45 to 11:30 AM. I call the pharmacy in the afternoon (literally 5-6 hours later) and was told to wait an hour which I was fine with. I go there 1.5 hours later, and I was told that they have not scanned these in but they will get right on it that night before closing. I call this morning and was told this was not even filled and to "give them an hour"... I ended up taking these scripts to HEB and got my meds in FIFTEEN minutes. Not to mention, I woke up with a fever because I did not start the meds that I was told were going to be filled. Shame. 0 stars."

"Have used this pharmacy for a very long time. Absolutely best"

"This was my go-to pharmacy. I didn't have a problem with any of the ladies here, but when I called to check the status of my meds, the man who answered was very rude to me. He replied in a very irritated tone, "One of them is being wrapped up and we have to order the other one." I was very taken aback by the short reply, he didn't even tell me which medication was in stock, or when it would be ready to pickup. I just asked, "So you have one of my medications available then?" He just repeated the same thing in a more annoyed tone, "One of then is being wrapped up and we have to order the other one." RUDE! You know, customers don't have to come here and be treated with disrespect for no reason, and I certainly won't come back anymore. You just lost a loyal customer."

"The pharmacist seemed frustrated for whatever reason, so she was behaving unprofessionally with everyone. When I said hi to her, she huffed and didn't reply to me. We left because I didn't want her with that attitude to give a vaccine shot to my kids. Very disappointed with the service!"