Sam's Club

"Sam's deli is VERY unorganized. They have one particular worker who just shrugs her shoulders when you ask about your order. If you are order #169, there is no way orders in the 170's and 180's should be picking their order up first. I watched as my order sat on the counter. Out of three, two were sitting ready to go, then they would grab the top box and give it to someone else. They didn't bother to put it in the warmer. It sat on the counter for 15 minutes. It took 45-50 minutes for me to get all 3 off my pizzas. I don't want to say it was a race related, but I couldn't help but notice certain people were getting their pizza before us. Where is the manager? They are not being managed very well. Suggestion: put the order numbers on the window when they are ready. It would cause less confusion and less interruptions while preparing the food."

"My phone call to Sam’s Club the day before Valentine’s Day was met with exceptional customer service, thanks to an employee named Brandon. Even over the phone, during a typically hectic season, he was incredibly helpful. Brandon meticulously walked me through their flower inventory, detailing types, colors, and vase options. His professionalism and genuine care transcended the phone line, making me feel both valued and appreciated. It was Brandon’s dedication to ensuring I found exactly what I needed that truly made an impression. His warm acknowledgment of our patronage added a personal touch that is rare to find. Brandon exemplifies the stellar service Sam’s Club is known for, making my experience both memorable and stress-free. Highly recommend for anyone seeking quality service and products, even from afar!"

"Less crowded at the time when I visited. Love the feature of using the phone to check out (scan and go) instead of using the cashier. The only downside is the line when trying to exit the store. Not sure why the have to scan three items. I wish that they can improve that!"

"I always buy my chicken from H-E-B but today I decided to buy it from Sam, it was my first time buying rotisserie chicken. Came home to a raw chicken. I am so disappointed because I couldn’t go back to Sam since I live 30 minutes away from there. Y’all need to check the temperature of the chicken before putting them out. HEB WOULD NEVER."

"A lot of us like the offers and specials at Sam’s club specially the low cost gas at their pumps. All that is good but what’s not good and definitely not acceptable is having their gas pups flood with water during a simple rain storm. Basically avoid going there if it’s raining unless you like to swim! Shame on management of not noticing this and draining the rain water towards the gas pumps just right in the middle! See pictures and Video and share your thoughts if that’s something you would like to experience during your shopping or filling your vehicle with gas"