Shawn's Auto Service

"I AM ANGRY!!!!!! I’ve used Shawn’s auto for both my vehicles multiple times and trusted Brian!!! My son has brought his car here also. I’ve written review after review raving about them, but obviously, I didn’t know what I was talking about... I was being ripped off the whole time! Approximately a week and a half ago, they told me that prior to my move across the country, my vehicle desperately needed to have both front ball joints redone and that my water pump is leaking. I’ve always thought that they did me well even though there’s been a couple of times when I thought maybe they overcharged a bit particularly for my son’s car. They quoted me approximately $1500, and I believed that the work needed to be done. However, because I couldn’t really afford the $1500, I got the idea that maybe I should have a couple of other places look at it and tell me what they could do it for. One of the places is here in town the other place is out of town, but both are places that somebody I trust completely uses for his vehicles. After looking at my vehicle, both places had the same question… “What makes you think you need new ball joints and a water pump? There’s absolutely nothing wrong with them. Either the place that looked at the van is incompetent, or they’re trying to rip you off.... big time!” I couldn’t believe it, so I took it to third place, and they said the same thing “there’s literally nothing wrong with your ball joints or water pump”. every place did a pressure test on the water pump and said there’s no leak! They also said that there was no looseness in the ball joints! I am devastated! All I can think of is that they wanted to charge me $1500 to do nothing, thinking I would not know any different! If I had the $1500, I would’ve given it to them without thinking because I trusted them! I can't believe it! Is it because I’m a woman you think I know nothing? And that I have no other resources? How dare you try to rip people off like this! Especially when I trusted you. My question is, what else did you rip me off on and how much have I overpaid you for stuff that didn’t need to be done!"

"My ventilation is intermittent. Sometimes it stops blowing air although I hear the blower running and feel a little air from the vents. Most of the time it works. I explained this over the phone. They read the error codes and there was not any for the ventilation so they could not fix it. They charged my $65 to read the error code and not fix the problem. I have an error code reader and could have done that myself."

"We end up purchasing 4 Falken tires for my 2015 canyon GMC pick up truck at a very reasonable price compared to other places that we were finding in town and with that came lifetime balance and rotation. We’ve had the truck out on the highway and in town it’s a 70,000 mile tire very quiet and smooth on the highway a little rougher in town with the bumps. Truly recommend this brand of tire."

"Love going to Shawn’s Auto. Just regular folk , to get the job done right and not gouge you in the bill. Brian is an awesome , respectful mechanic. Dontae runs the desk, and goes the extra mile, talks to ya, makes you feel welcomed. They are the best. I wouldn’t go anywhere else!!"

"I was seeking a second opinion. I was very anxious because the people who had previously taken care of my car weren't certain that they could fix it. I asked a friend if he could recommend someone else. Luckily, he suggested Shawn's. Dante explained everything, and the mechanics were able to repair my 1999 car. They were fast, efficient, and reasonable. I'm grateful for the excellent service!"