Petco

"The white dude at the front with glasses has the worst customer service. Upon checking out there was zero response out of him. I had submitted an online order and it wasn’t in stock at my location so I figured I wouldn’t mind the drive to get the food I need for my dog. Upon arrival I informed him about my order. He goes to check behind his counter and after not finding my order he informed me that there was a locker I needed to head over to to check out but still he was very dismissive and gave a slight grunt when I informed him I didn’t have a code or didn’t receive any confirmation to go to a locker. The gentleman heads over to the locker, enters a few things and opens the door and immediately walks away giving another grunt. I don’t give reviews too often but considering the interaction I had with him, I can’t help but feel sorry for that guy. Impressions are important and it’s not hard taking a few seconds to even minutes of your day to be attentive and respectful."

"I have been taking my four cats to this Vetco Total Care Clinic/Hospital for 3+ years. Dr. Peters is a wonderful veterinarian and all vet tech staff, especially Alexa, have treated my furry family members with the best care and compassion. Scheduling appointments is easy, and I have never had an issue of waiting for over an hour to be seen with a scheduled appointment time. The Petco Vital Care Membership is worth every penny and is a great thing to have especially when you have more than 2 pets, lots of great savings, benefits, discounts, and rewards! I have never had any issue with communication with this office or staff- they follow up, email, fax, and manage records with the great organization and professionalism. Love this location"

"We used Petco's grooming service for the first time to have our shepherd mix bathed and nails trimmed. I swear she smelled so good, and her fur had a little extra fluff for about a week after."

"I enjoy visiting and purchasing items from the Petco on Bandera and 1604. I normally place the order online and either use the curbside pickup or locker pickup option. I have had great customer service with both and plan to continue to make my purchases in these ways."

"We saw Jordan at the groomers and he was so kind and professional. My only complaint is that my dog is cut so choppy… her face looks almost incomplete. We normally get the teddy bear cut to her face and out of the 15+ times we’ve been there, this is not it. Robert was our go to for groomers and he did so well before but he has now left. The picture with her toy was the before and the picture of her on the couch was after the cut."