Holiday Inn San Antonio Seaworld, an IHG Hotel

"Dell was amazing. She was super accommodating. She was extremely kind. She assisted us with our many changes. Lorena in the grill was so nice. She came back and forth to our table to check on us. She was very friendly."

"The experience at the Holiday Inn was an excellent experience. I experienced a well deserved staycation. I went to eat breakfast and the service was fantastic. The food was very good. What really made the service fantastic was the server Lorena Laura. She had a pleasant voice to our ear. She offered service before we asked. Loved her attitude towards us. Thanks Lorena Laura. Also the check in was the best check in ever. No problem with getting our rooms, Alicia and Del Goines went over and beyond their duty. I will be back and I will ask for all three people."

"If you’re looking for an amazing experience staying at the Holiday Inn, this is the only location in San Antonio that has the best customer service, cleanest rooms, amazing prices & the best breakfast! I have to say the reason we choose this exact location is because of Lorena the morning server who manages the breakfast area. If you’re looking for exceptional service ask for Lorena. Lorena always makes us feel right at home, she takes good care of us & makes sure we always have everything we need. My family and I are so grateful to have met Lorena, she is definitely an amazing asset to this company!"

"During our recent stay at Holiday Inn, we were impressed by the peaceful atmosphere and cleanliness of the premises. The room provided was spacious, comfortably accommodating our family and ensuring a pleasant stay. Although I found the bed to be too soft for my personal liking, I recognize this as a matter of preference and not a fault of the hotel, which aims to provide a relaxing sleep experience for its guests. The service, especially at the café, was remarkable. The staff went above and beyond to accommodate my son and me, making us feel genuinely cared for. This level of service significantly enhanced our stay and left us feeling very satisfied. A highlight of our visit was the breakfast buffet, which offered a wide variety of choices. As someone with a vegetarian diet, I was particularly pleased with the range of options available, making it easy to find delicious and suitable meals every morning. Overall, our experience at Holiday Inn was very positive, and the minor issue with the bed's softness was far outweighed by the excellent service and amenities provided. I would definitely recommend Holiday Inn to families and anyone looking for a quiet, clean, and accommodating hotel experience."

"I had a wonderful experience at this particular Holiday Inn. The rooms are Clean with ample space. The grill restaurant that they have near the lobby was great! I really enjoyed the food and cold beer. Our Bartender was very friendly and the Female Manager with glasses was incredibly sweet even with all of my requests. I am terrible with names but the entire staff was exceptional."